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one of us |
Well for a change this is a "good rant" on customer service. About two weeks ago I called Cooper firearms and asked about the charge for putting a new recoil pad on my Cooper. Keep in mind, I bought this Cooper "used". They transferred my call to Mr. Rob Behr, I explained that the recoil pad just didn't fit right and wanted a price to replace. Rob, said to send it, the stock back and he would replace it for FREE , now thats a damn good price. So I ship the stock over and a few days later Rob calls and says he is not happy with the bedding in the stock and asked if I would send the action over so they could re-bed it. At thispoint I feel as if I am surely dreaming as I had just woke from my afternoon nap In less than a week later my gun arrives at my door in a new Cooper box and not one dime of any charge. The work, test target, and S+Ins all picked up by Cooper Firearm and Mr. Rob Behp Does it get any better than that? Thank You Cooper Firearms | ||
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One of Us |
Thanks for sharing the informantion. I have a Cooper that is flawless (imho) but it is nice to know if anything goes wrong that Cooper will respond. NRA Patron Life Member | |||
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One of Us |
Now that is service! | |||
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One of Us |
Thank you for that bit of information. Anouther good reason to own Cooper Firearms. Mine shoots great and looks even better. Thanks, Doug | |||
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One of Us |
Positive threads are desperately needed. Seems there's so much complaint threads about gun companys. Thanks /////////////////////////////////////////////////////////////////////////// "Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery." Winston Churchill | |||
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One of Us |
I saw last night on rimfirecentral a guy with a Cooper in 6.5x55 shoot a 3shoot group of 0.05! Now thats a nice rifle! | |||
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