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| quote: The well known entity lost my slide stop,
That sucks. He should be doing the looking
As usual just my $.02 Paul K
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| One would think, but the entity, one of the big ones known for Hi Power work feels I should be happy with the one they sent, or one they will try to Ceracote to match. |
| Posts: 91 | Location: Portland, OR | Registered: 15 February 2012 |
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| Bummer.
Since they changed out a part that was in good condition, properly functioning and not part of the work requested, I feel like they goofed up and should be making it right.
Their answer is a load of crap.
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| Thank you Snellstrom for posting your response! Every time I read one of these "I don't want to mention their name, but...." it reminds me of junior high school gossip. I am sure that we all work hard for our money and if we are going to spend it on something like you did with your Hi Power, it would be nice to know who is trustworthy to send a gun, or anything else for that matter, to. |
| Posts: 121 | Location: on the road | Registered: 01 October 2009 |
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| What they said ^ |
| Posts: 227 | Location: South Florida | Registered: 03 February 2017 |
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| I will post the name if they don't make it right.
Right now I'm simply trying to locate a slide stop. |
| Posts: 91 | Location: Portland, OR | Registered: 15 February 2012 |
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| Posts: 7158 | Location: Snake River | Registered: 02 February 2004 |
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| It was Cylinder & Slide that did the work on my Hi Power. their attitude about this situation is terrible. Apparently my slide stop went out on some else's pistol, and they refuse to make any calls trying to find it, and they can not replace my part with a new one as there are none available.
In the end, I paid them $463.30 for a basic trigger job and return shipping. This is just about double their advertised price, however, they charge extra to actually polish parts. Their listed price is to swap springs and replace the sear with their own part. Polishing is an extra $105.00.
There are also some nicks in the finish that it did not have when it was sent off to them. |
| Posts: 91 | Location: Portland, OR | Registered: 15 February 2012 |
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| I have heard similar things from another C&S customer. Sorry that you had trouble with them. |
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| my son in law had some bad things with them also |
| Posts: 13463 | Location: faribault mn | Registered: 16 November 2004 |
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| quote: Originally posted by CJWinWA: It was Cylinder & Slide that did the work on my Hi Power. their attitude about this situation is terrible. Apparently my slide stop went out on some else's pistol, and they refuse to make any calls trying to find it, and they can not replace my part with a new one as there are none available.
In the end, I paid them $463.30 for a basic trigger job and return shipping. This is just about double their advertised price, however, they charge extra to actually polish parts. Their listed price is to swap springs and replace the sear with their own part. Polishing is an extra $105.00.
There are also some nicks in the finish that it did not have when it was sent off to them.
CJ I am sorry to hear about your problems, if it were me I would do the following and be very firm with them. "Be unrelenting and hound them about it letting them know #1 What they did and how dissatisfied you are and just as important #2 Exactly what they need to do to make it right. If you follow those 2 steps you are nearly assured satisfaction from 90% of the goof ups you will deal with." |
| Posts: 5604 | Location: Eastern plains of Colorado | Registered: 31 October 2005 |
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| Thank you for the advice. I am now forced to deal with them by email only as they will not take my calls. I've been very polite with them, so no reason for them to behave like this.
I was told that Bill would call me, but that did not happen. |
| Posts: 91 | Location: Portland, OR | Registered: 15 February 2012 |
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