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Has anybody had any problems with Karoo Taxidermy. Two buddies of mine had a bunch of stuff done by them and were told by e-mail in early April that the mounts were ready and requested full payment which was made and received by Karoo. Since that time Karoo will not reply to e-mails and phone calls will not go through. Any suggestions? Can anybody help? | ||
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Karoo Taxidermy (Frank Gentry I believe was the owner at the time) did all of my work from my May 04 safari. Overall, I was pleased and had no problems with them. My only delay was the vet certificates. Who did you hunt with? Perhaps they can call and get a reply. | |||
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My buddy just called me - he just heard from Karoo.It seems that Frank has been seriously ill for 3 months - caught something from handling animals. The Karoo rep. promised to get with Frank and get things moving. Still no reason to have ignored a dozen e-mails. | |||
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Your buddies should contact their Outfitter/PH. Most likely he would have recommended Karoo and can follow up on the status. Once Karoo has their mounts crated, they will contact their shipping company. There goes another waiting period, but they should get the name of the company expediting their mounts. If they are using a Customs Broker here in the States, contact them in advance. LDK Gray Ghost Hunting Safaris http://grayghostsafaris.com Phone: 615-860-4333 Email: hunts@grayghostsafaris.com NRA Benefactor DSC Professional Member SCI Member RMEF Life Member NWTF Guardian Life Sponsor NAHC Life Member Rowland Ward - SCI Scorer Took the wife the Eastern Cape for her first hunt: http://forums.accuratereloadin...6321043/m/6881000262 Hunting in the Stormberg, Winterberg and Hankey Mountains of the Eastern Cape 2018 http://forums.accuratereloadin...6321043/m/4801073142 Hunting the Eastern Cape, RSA May 22nd - June 15th 2007 http://forums.accuratereloadin...=810104007#810104007 16 Days in Zimbabwe: Leopard, plains game, fowl and more: http://forums.accuratereloadin...=212108409#212108409 Natal: Rhino, Croc, Nyala, Bushbuck and more http://forums.accuratereloadin...6321043/m/6341092311 Recent hunt in the Eastern Cape, August 2010: Pics added http://forums.accuratereloadin...261039941#9261039941 10 days in the Stormberg Mountains http://forums.accuratereloadin...6321043/m/7781081322 Back in the Stormberg Mountains with friends: May-June 2017 http://forums.accuratereloadin...6321043/m/6001078232 "Peace is that brief glorious moment in history when everybody stands around reloading" - Thomas Jefferson Every morning the Zebra wakes up knowing it must outrun the fastest Lion if it wants to stay alive. Every morning the Lion wakes up knowing it must outrun the slowest Zebra or it will starve. It makes no difference if you are a Zebra or a Lion; when the Sun comes up in Africa, you must wake up running...... "If you're being chased by a Lion, you don't have to be faster than the Lion, you just have to be faster than the person next to you." | |||
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My shipment from them is awaiting the Vets inspection of the shipment and then will be on its way to Safari Cargo Systems / Fauna and Flora for transit using their Ocean Cargo scheme. I understand that Karoo has been in the midst of restructuring the production line, and have as such been distracted as well. [I assume that their new facilities are completed and being integrated into the process.] As Mr. Keith suggests above, a note to your Outfitter/PH asking for their assistance should not be an unreasonable request. Les | |||
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Update: 3 of us contacted Karoo and Brad met with Frank while we were in RSA last month. Initially, 2 of us wanted our trophies dipped and packed only. My bill for 25 animals and six waterfowl was $2,400 plus $295 for "documentation and crating" although I instructed them to ship both our trophies in one crate. Now we get no updates or information. I had requested a quote for mounting all of our trophies. Still no reply. If this is how we are to expect service, I think we'll take our 43 trophies elsewhere. I don't like to be kept nervous about my trophies. Anyone care to comment on the quality of their mounts from Karoo? Thanks, David Gray Ghost Hunting Safaris http://grayghostsafaris.com Phone: 615-860-4333 Email: hunts@grayghostsafaris.com NRA Benefactor DSC Professional Member SCI Member RMEF Life Member NWTF Guardian Life Sponsor NAHC Life Member Rowland Ward - SCI Scorer Took the wife the Eastern Cape for her first hunt: http://forums.accuratereloadin...6321043/m/6881000262 Hunting in the Stormberg, Winterberg and Hankey Mountains of the Eastern Cape 2018 http://forums.accuratereloadin...6321043/m/4801073142 Hunting the Eastern Cape, RSA May 22nd - June 15th 2007 http://forums.accuratereloadin...=810104007#810104007 16 Days in Zimbabwe: Leopard, plains game, fowl and more: http://forums.accuratereloadin...=212108409#212108409 Natal: Rhino, Croc, Nyala, Bushbuck and more http://forums.accuratereloadin...6321043/m/6341092311 Recent hunt in the Eastern Cape, August 2010: Pics added http://forums.accuratereloadin...261039941#9261039941 10 days in the Stormberg Mountains http://forums.accuratereloadin...6321043/m/7781081322 Back in the Stormberg Mountains with friends: May-June 2017 http://forums.accuratereloadin...6321043/m/6001078232 "Peace is that brief glorious moment in history when everybody stands around reloading" - Thomas Jefferson Every morning the Zebra wakes up knowing it must outrun the fastest Lion if it wants to stay alive. Every morning the Lion wakes up knowing it must outrun the slowest Zebra or it will starve. It makes no difference if you are a Zebra or a Lion; when the Sun comes up in Africa, you must wake up running...... "If you're being chased by a Lion, you don't have to be faster than the Lion, you just have to be faster than the person next to you." | |||
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Karoo did 7 mounts for me on my April of 04 trip and 7 more on my May of 06 trip, and I a very happy with the work they did for me. They arrived right when they said they would and the workmanship was very good. On our trip in 06 we went to their shop and got the 50 cent tour. Our PH told us on the first trip that they would do us a good job and that all of the mounts in their lodge were done by Karoo. He also told me that if I needed help dealing with them to contact him and he would take care of it. Every time I have emailed Tim at Karoo he has replied and taken care of what I wanted done. The down side of having your mounts done over there is it's a long way to go if you are unhappy. I got both of my shipments in about 8 or 9 months after I returned. Here at home it took me 17 months to get an Elk mounted by a Taxidermist here in town. Jim | |||
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I finally received a reply from Meggan on our status. She has been very helpful and answered every email promptly. Evidently, the guys were off picking up trophies from all over the Eastern Cape. It is the middle of hunting season so I'm hopefully in good hands. Thanks for the PM's and calls. I appreciate all that contacted me. Good hunting, David PS: I'll keep an update on this. Gray Ghost Hunting Safaris http://grayghostsafaris.com Phone: 615-860-4333 Email: hunts@grayghostsafaris.com NRA Benefactor DSC Professional Member SCI Member RMEF Life Member NWTF Guardian Life Sponsor NAHC Life Member Rowland Ward - SCI Scorer Took the wife the Eastern Cape for her first hunt: http://forums.accuratereloadin...6321043/m/6881000262 Hunting in the Stormberg, Winterberg and Hankey Mountains of the Eastern Cape 2018 http://forums.accuratereloadin...6321043/m/4801073142 Hunting the Eastern Cape, RSA May 22nd - June 15th 2007 http://forums.accuratereloadin...=810104007#810104007 16 Days in Zimbabwe: Leopard, plains game, fowl and more: http://forums.accuratereloadin...=212108409#212108409 Natal: Rhino, Croc, Nyala, Bushbuck and more http://forums.accuratereloadin...6321043/m/6341092311 Recent hunt in the Eastern Cape, August 2010: Pics added http://forums.accuratereloadin...261039941#9261039941 10 days in the Stormberg Mountains http://forums.accuratereloadin...6321043/m/7781081322 Back in the Stormberg Mountains with friends: May-June 2017 http://forums.accuratereloadin...6321043/m/6001078232 "Peace is that brief glorious moment in history when everybody stands around reloading" - Thomas Jefferson Every morning the Zebra wakes up knowing it must outrun the fastest Lion if it wants to stay alive. Every morning the Lion wakes up knowing it must outrun the slowest Zebra or it will starve. It makes no difference if you are a Zebra or a Lion; when the Sun comes up in Africa, you must wake up running...... "If you're being chased by a Lion, you don't have to be faster than the Lion, you just have to be faster than the person next to you." | |||
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I had ten animals done by Karoo. A few minor problems that turned out OK in the end. Someone lost a wire transfer of $1500 for 2 months. Don't know where in the chain exactly it happened but I am told that it was an international bank that the funds were wired to directly before Karoo's account. When trophies did arrive, all were nicely done, but my Cape kudu's horns were mounted incorrectly. Apparently the skull broke when removing the horns and they had no reference how they should be mounted. Mine was a very wide, beatuiful old bull that was stunning. Now he is much norrower. Still the same horns, but just not the "same" bull... dissappointing. Several emails with my PH being involved and Tim offered to have my next kudu mounted for free. That's great and am thankful for that, but with a 1 year old and new house, I can't see getting back for a long time... Ultimately, I want my kudu to be presented as the animal was, but I guess nothing can be done about that...  FIre Support Team | |||
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Karoo taxidermy did some work for me back in 03. They lost a Zebra hide and a sent me the wrong Kudu. Other than that they were fine.  | |||
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