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Continental screwed me! After booking two airline tickets to Edmonton months ago, Continental changed our itinerary. Now I have to wait 7 hours between flights!! And we miss our connecting flight in Alaska. Their answer is if I want the good connecting flights pay a " Re booking fee of $180 X 2 = $360 Call me old school, Screw me once and I will do my best to never book a flight with them again. Cant wait to see the day they go bankrupt! Robert Johnson | ||
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I'm not sure of all the details and it might not help, but I'd try going up the ladder of the chain of command a bit. Ask for a supervisor and explain your situation. If that doesn't work, ask for that supervisor's supervisor......... xxxxxxxxxx When considering US based operations of guides/outfitters, check and see if they are NRA members. If not, why support someone who doesn't support us? Consider spending your money elsewhere. NEVER, EVER book a hunt with BLAIR WORLDWIDE HUNTING or JEFF BLAIR. I have come to understand that in hunting, the goal is not the goal but the process. | |||
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In a sane world it should be that easy! I have all ready spent close to an hour on hold and being transfered to different operators. At one point I called Continental typed in all my information and I waited for 10 minutes in order to talk to a live operator. After talking to the operator she put me on hold for 15-20 minutes in order to talk to her supervisor's. When she finely came back with an answer I was disconnected before she could tell me anything! I had to call back and start all over ! Long story short, They don't care! Robert Johnson | |||
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Continental may have screwed you, but, remember, United Breaks Guitars. http://www.youtube.com/watch?v=5YGc4zOqozo | |||
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They are absolutely the worst airline, I've been boycotting them for 9 years. | |||
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Considering how all the airlines now add fees for just about anything they can think of, screw them. It would have to be one hell of an emergency for me to fly anywhere since their greedy policies have come into effect. To hell with them all. Paul B. | |||
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Pardon me but that is bullshit! I am not denying that you could have a bad experience on CAL but holy crap, you should see the shit I see in this crazy business. Liars, cheaters, thieves and the nastiest f*ckin customer service people in the country are working in USA air transportation. I am a CAL pilot and I will be the first to say that air travel isn't near as good as it was in the past, ain't even close. Gordon Bethune was a Continental exec who summed it up when he said, "in this business you are only as good as your worst competitor." Continental's 3rd quarter results were just put out today, and the company posted a .003% return on 3 billion in revenue! How the hell can you maintain a customer's good faith and return business with that kind of a return? And CAL was one of only 3 of the top 9 that was in the black. Trust me, it isn't gonna get any better until the weakest are allowed to fail and the strong are allowed to succeed. The feds aren't gonna do anything because they aren't willing to cut any revenue source particularly one that props up a money hungry bureaucracy like the TSA and FAA. I live in Colorado and work in New Jersey and consequently I travel in the back of airplanes more than most people so I feel for the travellers out there that are getting the shaft everytime they step on an airplane. Until airlines are making a profit and the fu**in feds get their greedy mitts off our revenue ain't nothin gonna change. JOIN SCI! | |||
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Yeah, hell with it I say. Let's shut em all down. JOIN SCI! | |||
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And another thing, there is not one private airport in the USA that has airline transport. This business is 100% dependant on federal infrastructure. If your delays and flight cancellations are pissing you off, thnk how employees, administrators, investors and aviation support companies feel when shit like this happens. http://senatus.wordpress.com/2...on-amendment-tabled/ JOIN SCI! | |||
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I have switched to Southwest airlines and I have had great service in the past year plus. I have over 1 million miles in the air and have taken over a 1000 flights in the last 14 years. Give Southwest a try you will be pleasantly surprised. Mike Legistine actu? Quid scripsi? Never under estimate the internet community's ability to reply to your post with their personal rant about their tangentially related, single occurrence issue.  What I have learned on AR, since 2001: 1. The proper answer to: Where is the best place in town to get a steak dinner? is…You should go to Mel's Diner and get the fried chicken. 2. Big game animals can tell the difference between .015 of an inch in diameter, 15 grains of bullet weight, and 150 fps. 3. There is a difference in the performance of two identical projectiles launched at the same velocity if they came from different cartridges. 4. While a double rifle is the perfect DGR, every 375HH bolt gun needs to be modified to carry at least 5 down. 5. While a floor plate and detachable box magazine both use a mechanical latch, only the floor plate latch is reliable. Disregard the fact that every modern military rifle uses a detachable box magazine. 6. The Remington 700 is unreliable regardless of the fact it is the basis of the USMC M40 sniper rifle for 40+ years with no changes to the receiver or extractor and is the choice of more military and law enforcement sniper units than any other rifle. 7. PF actions are not suitable for a DGR and it is irrelevant that the M1, M14, M16, & AK47 which were designed for hunting men that can shoot back are all PF actions. 8. 95 deg F in Africa is different than 95 deg F in TX or CA and that is why you must worry about ammunition temperature in Africa (even though most safaris take place in winter) but not in TX or in CA. 9. The size of a ding in a gun's finish doesn't matter, what matters is whether it’s a safe ding or not. 10. 1 in a row is a trend, 2 in a row is statistically significant, and 3 in a row is an irrefutable fact. 11. Never buy a WSM or RCM cartridge for a safari rifle or your go to rifle in the USA because if they lose your ammo you can't find replacement ammo but don't worry 280 Rem, 338-06, 35 Whelen, and all Weatherby cartridges abound in Africa and back country stores. 12. A well hit animal can run 75 yds. in the open and suddenly drop with no initial blood trail, but the one I shot from 200 yds. away that ran 10 yds. and disappeared into a thicket and was not found was lost because the bullet penciled thru. I am 100% certain of this even though I have no physical evidence. 13. A 300 Win Mag is a 500 yard elk cartridge but a 308 Win is not a 300 yard elk cartridge even though the same bullet is travelling at the same velocity at those respective distances. | |||
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Mike, I agree with you 100%. SWA is a great company. They respect their customers, treat their employees well, and have good equipment. This is a long (1 hour) interview with their CEO. It is worth watching. http://blogs.mccombs.utexas.ed...stomer-satisfaction/ JOIN SCI! | |||
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Vemo, before you say someone is talking 'bullshit' you better know the story. Your attitude is just another example of what a$$holes work for continental.  | |||
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Why should they? Continental was the first government bailout in the 80s followed closely by Chrysler. It's their airline and you get treated like it! They should have let them fail. Larry "Peace is that brief glorious moment in history, when everybody stands around reloading" -- Thomas Jefferson | |||
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How about you elaborate Buckeye?? You made the accusation that CAL's the worst, I disagree based on my experience. As far as being an asshole goes, right back at ya, frickin jerk. JOIN SCI! | |||
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Why should they? Continental was the first government bailout in the 80s followed closely by Chrysler. It's their airline and you get treated like it! They should have let them fail.[/QUOTE] I agree, shut 'em all down, I could really give a shit at this point. JOIN SCI! | |||
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I retired from a major airline after 40 years in customer service. A large part of the ruin of the airlines was the golden parachutes for managment (each airline was treated like a cash cow) and arrogant pilots that would needlessly delay or cancel a 350 passenger airplane just to show they could. If you think Teamsters are a bunch of thugs, try dealing with ALPA. | |||
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They already did that in the 90's. I hear it's even easier the second time around. Have gun- Will travel The value of a trophy is computed directly in terms of personal investment in its acquisition. Robert Ruark | |||
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Who hasn't? JOIN SCI! | |||
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Ain't seen nuthin yet. JOIN SCI! | |||
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I have only had the chance to fly Southwest a couple of times since they do not fly out of Atlanta. And I agree the were great compared to Delta. Now if they would start flying out of Atlanta I would definitely use them. Good Hunting,  | |||
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I would have to agree with Vemo on this one. It broke my heart when Continental left Sky Team to join Star Alliance. Big mistake on their part. United is bad enough, but US Air wrote the book on being bad. They totally tried to screw their elite members this past year. The result? Many accepted the elite match of other airlines. Continental has always been the best domestic airline in my opinion. I suppose being upgraded on just about every flight helps my opinion, but they are great even in coach. The only airline that still feeds you in coach! Here is one story about them. Since I fly a lot, I get upgraded just about every flight. When I see someone in uniform, I offer them my first class seat. In Norfolk a while ago, I noticed a Navy guy in his whites. Young E3. I asked the gate agent if there were open seats in first class; she said there were. I asked if I could upgrade that sailor using my elite match (if you are platinum you can upgrade another passenger for free). She said, "Sure." I asked this young sailor if he wanted to sit up front. He said, "Sure, but I am traveling with my wife." I went to the gate agent and asked if I could upgrade him, then take his wife's seat in coach, giving her mine, allowing both of them to fly in first. She let me do this. After she scanned my new boarding pass, I heard a voice call out to me as I walked into the jetway. "Sir, you are in seat 4F." She upgraded me anyway, even though I already gave up two seats up front. That is the way Continental is. I have nothing but good things to say about them. As for Southwest, forget it. They have no airline private lounge. They have no elite lines for airport security. They only recently started elite lines at check in. No first class. No tray tables in the bulkhead, one of the best seats for a business traveler. No assigned seats. I have well over 2 million miles, and there is no way SW comes close to being the best. Oh yea - their ticket prices aren't even close to being the least expensive with few exceptions. | |||
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Another AZ writer, You may not understand the Southwest approach. For an extra 15 bucks each way I am guaranteed to be 1 of the first 15 to board and usually I am in the top 5....so why do I need an assigned seat. For me with over a 1 million miles in the air asile exit row is just fine. Bulkhead seats in my view suck. I don't need a lounge They do have priority security lines for the Frequent Flyers and most of all... They have no change fees... So SW may nto be your cup of tea...but I know lots of business travellers that are switching all the time... Mike Legistine actu? Quid scripsi? Never under estimate the internet community's ability to reply to your post with their personal rant about their tangentially related, single occurrence issue. What I have learned on AR, since 2001: 1. The proper answer to: Where is the best place in town to get a steak dinner? is…You should go to Mel's Diner and get the fried chicken. 2. Big game animals can tell the difference between .015 of an inch in diameter, 15 grains of bullet weight, and 150 fps. 3. There is a difference in the performance of two identical projectiles launched at the same velocity if they came from different cartridges. 4. While a double rifle is the perfect DGR, every 375HH bolt gun needs to be modified to carry at least 5 down. 5. While a floor plate and detachable box magazine both use a mechanical latch, only the floor plate latch is reliable. Disregard the fact that every modern military rifle uses a detachable box magazine. 6. The Remington 700 is unreliable regardless of the fact it is the basis of the USMC M40 sniper rifle for 40+ years with no changes to the receiver or extractor and is the choice of more military and law enforcement sniper units than any other rifle. 7. PF actions are not suitable for a DGR and it is irrelevant that the M1, M14, M16, & AK47 which were designed for hunting men that can shoot back are all PF actions. 8. 95 deg F in Africa is different than 95 deg F in TX or CA and that is why you must worry about ammunition temperature in Africa (even though most safaris take place in winter) but not in TX or in CA. 9. The size of a ding in a gun's finish doesn't matter, what matters is whether it’s a safe ding or not. 10. 1 in a row is a trend, 2 in a row is statistically significant, and 3 in a row is an irrefutable fact. 11. Never buy a WSM or RCM cartridge for a safari rifle or your go to rifle in the USA because if they lose your ammo you can't find replacement ammo but don't worry 280 Rem, 338-06, 35 Whelen, and all Weatherby cartridges abound in Africa and back country stores. 12. A well hit animal can run 75 yds. in the open and suddenly drop with no initial blood trail, but the one I shot from 200 yds. away that ran 10 yds. and disappeared into a thicket and was not found was lost because the bullet penciled thru. I am 100% certain of this even though I have no physical evidence. 13. A 300 Win Mag is a 500 yard elk cartridge but a 308 Win is not a 300 yard elk cartridge even though the same bullet is travelling at the same velocity at those respective distances. | |||
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In AZ there are no special security lines; you stand in line like everyone else. It is impossible to get any work done on SW flights unless you get an exit row (but even then, do they have tray tables?). At least United has economy plus if you are elite on them (and I am). But I don't know many FF who don't value upgrades to the front. Let's put it this way: I have never seen a pilot or FA deadheading who didn't sit up front if a seat was available... You don't need a lounge? You must not spend much time in airports. I do. I especially liked the fact I could take a shower in the KLM club coming and going from Africa last month. The SW no change fees is nice, I will admit. Also nice is their policy of making obese people buy two tickets. But in the end, if I don't get upgraded, I will almost always get an exit row seat. I need to work when I fly. And I have noticed the odds of having my seat kicked by some little kid or having to hear a baby scream are so much higher on SW that it isn't funny. And SW long ago stopped being the lowest fare airline around. Continental, United, and others consistently beat them for fares purchased one or two weeks out. Oh, one other thing: when an airline changes the itinerary, they always send me an email telling me it has changed. You have a certain time window to accept the changes, ask for a refund, or ask for a different schedule. | |||
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Yep, their exit rows have tray tables. Used to spend time in airports because United's connections were shitty and they were always delayed. I fly SWA, great conenctions don't need to hang out in lounges...sure it's nice on an international flight...but how many times do I need that. Not often. Most SWA gates have good work areas and very comfrotable seats with plenty of outlets and free WiFi. I was a United 1k for 8 years. United has cut so many flights and their flights are so full that as a 1k there is still even a ton of comeptition for the upgrades. I get work done by sitting in the exit row. SWA on time record is fantastic...much better than the others that I have been on. I have yet to have SWA change an itenerary on me or cancel a flight. As for cost...I can never book two weeks out and I don't worry about $50-$75 on a $400 or so ticket. I worry more about schedule. Mike Legistine actu? Quid scripsi? Never under estimate the internet community's ability to reply to your post with their personal rant about their tangentially related, single occurrence issue. What I have learned on AR, since 2001: 1. The proper answer to: Where is the best place in town to get a steak dinner? is…You should go to Mel's Diner and get the fried chicken. 2. Big game animals can tell the difference between .015 of an inch in diameter, 15 grains of bullet weight, and 150 fps. 3. There is a difference in the performance of two identical projectiles launched at the same velocity if they came from different cartridges. 4. While a double rifle is the perfect DGR, every 375HH bolt gun needs to be modified to carry at least 5 down. 5. While a floor plate and detachable box magazine both use a mechanical latch, only the floor plate latch is reliable. Disregard the fact that every modern military rifle uses a detachable box magazine. 6. The Remington 700 is unreliable regardless of the fact it is the basis of the USMC M40 sniper rifle for 40+ years with no changes to the receiver or extractor and is the choice of more military and law enforcement sniper units than any other rifle. 7. PF actions are not suitable for a DGR and it is irrelevant that the M1, M14, M16, & AK47 which were designed for hunting men that can shoot back are all PF actions. 8. 95 deg F in Africa is different than 95 deg F in TX or CA and that is why you must worry about ammunition temperature in Africa (even though most safaris take place in winter) but not in TX or in CA. 9. The size of a ding in a gun's finish doesn't matter, what matters is whether it’s a safe ding or not. 10. 1 in a row is a trend, 2 in a row is statistically significant, and 3 in a row is an irrefutable fact. 11. Never buy a WSM or RCM cartridge for a safari rifle or your go to rifle in the USA because if they lose your ammo you can't find replacement ammo but don't worry 280 Rem, 338-06, 35 Whelen, and all Weatherby cartridges abound in Africa and back country stores. 12. A well hit animal can run 75 yds. in the open and suddenly drop with no initial blood trail, but the one I shot from 200 yds. away that ran 10 yds. and disappeared into a thicket and was not found was lost because the bullet penciled thru. I am 100% certain of this even though I have no physical evidence. 13. A 300 Win Mag is a 500 yard elk cartridge but a 308 Win is not a 300 yard elk cartridge even though the same bullet is travelling at the same velocity at those respective distances. | |||
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I've flown Afghani Air before. After that American companies don't bother me at all. But if I am given a choice, for overseas flights I usually try to fly foreign flagged airlines like ANZ, KLM, Singapore, etc. because typically their service is outstanding. I fly 50K - 80K miles a year. Frank "I don't know what there is about buffalo that frightens me so.....He looks like he hates you personally. He looks like you owe him money." - Robert Ruark, Horn of the Hunter, 1953 NRA Life, SAF Life, CRPA Life, DRSS lite | |||
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.[/QUOTE] It broke my heart when Continental left Sky Team to join Star Alliance. Big mistake on their part. .[/QUOTE] The new NW/DL line is the big dog at Sky Team now, There is to much overlap to partner with them on a codeshare. That's why CAL joined The Star Alliance. CAL has 50 787's (another subject) in the pipeline and think they are going to be the dominant force in the domestic Star Allliance network. Will it happen? I doubt it... JOIN SCI! | |||
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Assuming you paid with a credit card, I would call the visa company and cancel the charge. You had a contract with continental that they apparently broke and then tried to keep you on teh hook to make it right. I doubt your card issuer would see it any other way. I would then book the same route with a different airline and send Continental a nice letter with a copy of replacement ticket enclosed. THat ought to prove your point. JMHO | |||
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I wouldn't use Northwest either. i used them on my Alaska trip last week and they are horrible. Changed my flights 5 times. Moved a 9am departure to a 2:30am departure. When i got to MSP waiting to connect home I went to get on standby for a flight that left a couple hours earlier. $50 standby fee for an earlier flight. Forget that! Note sure if there is a good one out there. Although, i flew American in July and it went perfect. "The best laid plans of mice and men often go awry" - Robert Burns | |||
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I've done more international flying this year than the rest of my life combined (Africa, Europe and Asia). I only travel coach (and it sucks), the Continental flights have been my favorites, by far. The worst (not counting Air Namibia), was Delta's 747 service from Detriot to Toyko. | |||
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Look, for the price you pay for a ticket...if you arrive alive you got what you paid for. As for wanting/needing lots of room to work while your flying...that is poor planning on your part. Work harder when your on the ground. Take your seat, relax and enjoy the flight. You paid to get from here to there...stop whining and roll with the punches! | |||
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Do you work for the airlines? When i spend $1000 on a ticket to go from A to B at a certain time and date with defined stops, that's what i expect. Not talking about weather delays here either. Every time i change my ticket it costs me $150 plus fair difference, which is always more. If they want to give me $150 when they change my flights, add stops, etc then I'll quite complaining. It's like when you ship a package and the idiot behind the counter asks, "Do you want insurance?".....hell no I don't want insurance, I want you to do your F-ing job and live up to your end of the agreement. Same with airlines, do what you said you where going to do when i bought the ticket. Glad i got that off my chest, now I'll go back to taking it in the arse from the airlines cause nothing will change and i want to go places.  "The best laid plans of mice and men often go awry" - Robert Burns | |||
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