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Nosler Customer Service
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Many of you know that I am working up loads for my 9.3x62 Mauser. Nosler bullets in that diameter are hard to find around here, so I ordered some 250 grain .366� Ballistic Tip blems from the Nosler Pro Shop last week. They arrived yesterday, except that they were 225 grain .358� Partitions. They also got my name wrong on the invoice.

I called Nosler and asked how I should go about returning them. Without hesitation, the man said, �I�ll ship your original order to you today. Keep the Partitions.�

I doubled my order on the spot.

Okie John.
 
Posts: 1111 | Registered: 15 July 2002Reply With Quote
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That's GREAT Customer service!
Congratulations on the extras and thanks for letting us know!
 
Posts: 1525 | Location: Hilliard Oh USA | Registered: 17 May 2002Reply With Quote
<JOHAN>
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I have to echo

NOSLER CUSTOMER SERVICE SHOULD BE AN EXAMPLE FOR ALL OTHER COMPANIES. I have never had one problem with them.

/ JOHAN
 
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Most people would be happy if the company simply paid for the return shipping and then shipped the original order, but that is just being classy.
 
Posts: 169 | Location: Winnipeg, MB. | Registered: 21 September 2002Reply With Quote
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Customer satisfaction is of paramont importance.
 
Posts: 8351 | Location: Jennings Louisiana, Arkansas by way of Alabama by way of South Carloina by way of County Antrim Irland by way of Lanarkshire Scotland. | Registered: 02 November 2001Reply With Quote
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