Nosler Customer Service

The Accurate Reloading Forums

This topic can be found at:
https://forums.accuratereloading.com/eve/forums/a/tpc/f/3221043/m/43610479

03 October 2002, 06:13

okie john

Nosler Customer Service

Many of you know that I am working up loads for my 9.3x62 Mauser. Nosler bullets in that diameter are hard to find around here, so I ordered some 250 grain .366ï¿½ Ballistic Tip blems from the Nosler Pro Shop last week. They arrived yesterday, except that they were 225 grain .358ï¿½ Partitions. They also got my name wrong on the invoice.

I called Nosler and asked how I should go about returning them. Without hesitation, the man said, ï¿½Iï¿½ll ship your original order to you today. Keep the Partitions.ï¿½

I doubled my order on the spot.

Okie John.

03 October 2002, 06:21

amosgreg

That's GREAT Customer service!
Congratulations on the extras and thanks for letting us know!

03 October 2002, 09:42

<JOHAN>

I have to echo

NOSLER CUSTOMER SERVICE SHOULD BE AN EXAMPLE FOR ALL OTHER COMPANIES. I have never had one problem with them.

/ JOHAN

03 October 2002, 10:29

Mikey B

Most people would be happy if the company simply paid for the return shipping and then shipped the original order, but that is just being classy.