The Accurate Reloading Forums THE ACCURATE RELOADING.COM FORUMS Guns, Politics, Gunsmithing & Reloading Reloading ATTABOY for RCBS customer serviceGo | New | Find | Notify | Tools | Reply | |
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| One of Us |
I picked up a Rock Chucker at a swap meet and the male/female threaded bushing was missing. I just called RCBS customer service to get a replacement. A very nice young man took my information and said he would get it out to me NO CHARGE!!! I explained again that I had just bought it used at a swap meet and he said OK I'll send it to you. Needless to say RCBS will continue to be very high on my list. GOOD LUCK and GOOD SHOOTING!!! IF YOU'RE GONNA GET OLD,YOU BETTER BE TOUGH!! GETTIN' OLD AIN'T FOR SISSIES!! | ||
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Jig: Yup!!!! I accidentally screwed up the "donut" shaped springs in my case trimmer. A call to RCBS explaining the situation resulted in new ones immediately sent out @ no charge. Also, a number of years ago I "bubbaed" up one of the vertical supports on my Ammo Master press. Again, new ones sent out at no charge even tho I explained it was my fault. RCBS FOREVER!!!! Bear in Fairbanks Unless you're the lead dog, the scenery never changes. I never thought that I'd live to see a President worse than Jimmy Carter. Well, I have. Gun control means using two hands. | |||
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I had a case tumbler that seized up after about 20 times of use. the warranty had run out on on it as it had been a few years. I emailed them and explained that the warranty was up, but I had experienced better quality from them in the past. They had me send it in and shipped me out a new one without any hassle. There customer service is awesome. Even after the warranty was expired, they replaced it. | |||
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RCBS has some of the best customer service in the industry, you add that to the quality of their products and I've gotta admit "I love green" I wish they had made a decent progressive press when I bought mine it would have been green too.  | |||
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You can't argue with FREE, but it makes me wonder who's actually paying for all these missing and customer wrecked parts? I guess that would be ME and all the others who have bought from big green and have not managed to mangle anything in 35 years. So, if you would like to thank me, You're Welcome! | |||
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onefunzr2: You are very welcome. Your efforts are entirely appreciated. Keep it up.  Bear in Fairbanks Unless you're the lead dog, the scenery never changes. I never thought that I'd live to see a President worse than Jimmy Carter. Well, I have. Gun control means using two hands. | |||
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You must know what I mean? Dillon Precision hands out free parts and refurbishes at will also. Maybe that's why their presses are so expensive? RCBS could cut their prices if they only replaced defective products. | |||
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  X2  rogerOld age is a high price to pay for maturity!!! Some never pay and some pay and never reap the reward. Wisdom comes with age! Sometimes age comes alone.. | |||
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+1 Thank you for buying my warranty parts for me I greatly appreciate your sacrifice as well. | |||
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The Accurate Reloading Forums THE ACCURATE RELOADING.COM FORUMS Guns, Politics, Gunsmithing & Reloading Reloading ATTABOY for RCBS customer service
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