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I have some RCBS and Lyman dies that I need some small parts for. Decapping pins and a decapping rod and an expander. Lyman charges $9.00 shipping for any item. Is there any small company or individual who specializes in reloading equipment parts?
Thanks,
BJB
 
Posts: 514 | Location: now in Lower Slower Delaware | Registered: 21 June 2005Reply With Quote
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BJB

A while ago i need a thread insert to fit my RCBS Big Max thread to accept 1 inche diameter dies , the one supplied with the press took only the standard 7/8 size. I am in the U.K and could find no one here who carried the part, so one evening I rang Huntigtons in the U,.S, they told me to phone RCBS direct and speak to Jay Walkman, i did this but got only to speak to a colleague of his, told him what I wanted and what press it was for, he quoted the poart number to me and asked if i needed anything else whilst on the phoe to them.

I told them that was all i needed and offered to give them a credit card number for payment, they would not hear of it and less than 7 days later the part arrived with a "with compliments slip" that is quicker than i can get mail post items from my own country.

You can't beat service like that, certainly worth giving both makes a call direct
 
Posts: 343 | Location: York / U.K | Registered: 14 April 2005Reply With Quote
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I have had a cutter on my trimmer dull and have required a decapping pin for a die.I called RCBS and they shipped me new parts free of charge and the postage paid.
 
Posts: 3104 | Location: alberta,canada | Registered: 28 January 2002Reply With Quote
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You will probably never....at least in this life time deal with a better customer service group than the people at RCBS. Parts, problems tech advise....you name. Over the many years I have been into handloading and can't even remember how many times they have 'fixed me up' with free parts and such.....why go else where.
 
Posts: 901 | Location: Denver, CO USA | Registered: 01 February 2001Reply With Quote
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Ditto with what skb2706 said. RCBS has ALWAYS helped me with everything I needed. I have also needed small parts from time to time. I tell them what I need, and they have always sent me parts for free. I also called and asked for 1 decapping pin, they sent 5 for free. I just recently had a problem with a bent expander ball assembly. All I needed was the assembly rod. They sent the whole assembly in just a few days. Outstanding customer service! Always.
 
Posts: 158 | Location: Grand View, Idaho | Registered: 13 October 2003Reply With Quote
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Over the past 40-some years I have required several new parts from RCBS, and there was NEVER a charge for the parts or the shipping.

As for things like decapping pins, your local dealer should have them...the jerk up here charges 35 cents each...
 
Posts: 3282 | Location: Saint Marie, Montana | Registered: 22 May 2002Reply With Quote
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Alas, Jay Postman passed on a couple of years ago, but the RCBS crew still carries that great customer-friendly attitude. And it's toll-free, too.
Cheers from Darkest California,
Ross
 
Posts: 117 | Location: Darkest California | Registered: 12 February 2005Reply With Quote
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