A young friend of mine bought a new Vortex rangefinder, the one that is supposed to range to 2200 yds. The unit didn't work correctly so he sent it back under their lifetime warranty plan. They sent him back a beat to crap used unit in place of his brand new one. The only thing right about this beat up rangefinder is that it works correctly. Have any of you Vortex users had a similar experience?
Dennis Life member NRA
Posts: 1191 | Location: Ft. Morgan, CO | Registered: 15 April 2005
Such brands are usually purchased by the young -- and inexperienced. That same cohort of buyers also seems to be impressed by large scope objectives, excessive magnification, and anything labelled "tactical".
But at least they can still piss further than between their boots. I'd swap a little good taste and better judgement for the ability to piss over a five-wire fence again (and the other capabilities that go along with that ).
Posts: 13274 | Location: Henly, TX, USA | Registered: 04 April 2001
I haven't had to send in anything under their warranty, so I can't really comment on that.
I do have 3 scopes now by them and the glass to my eye is the same as the NXS on the first 2 (PST line gen 1) and the last one (PST gen 11) is better. That is comparing a $1000 scope to a $2000 one now.
I gave up on Leupold 17 years ago, I wouldn't say they are best all around.
Posts: 270 | Location: Cedar Rapids IA | Registered: 02 November 2006
About nine months ago I damaged a Vortex Crossfire scope (no fault of the scope). I sent it to them and they sent me a brand new one with no questions asked and about a week turnaround time.
So my one-and-only dealing with them was positive.
Posts: 3300 | Location: Western Slope Colorado, USA | Registered: 17 August 2001
I have never used anything Vortex but know that they do realise there is a problem with the modern image-movement riflescope concept, patenting improvements that aim to limit damage to erector tubes by recoil and winding the knobs.
Posts: 5188 | Location: Melbourne, Australia | Registered: 31 March 2009