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Iron Sights Inc. Tulsa, OK
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Picture of L. David Keith
posted
Back in late May 2010 I called Iron Sights and spoke with a nice lady who told me they could check my Redfield scope. It was never mounted on any rifle but had been in the flood we had here and I wanted it inspected and if necessary, restored. She said send it along with a check for $80, so in a couple of weeks (June) I sent both. I was told to expect 6 months turnaround. That was fine, but in December 2010, I emailed them for an update: no reply. A week later again...no reply. In January, 2011, I began calling. I have since emailed again and called 3 more times, leaving polite messages to please call or email me with an update. So far, nothing. Not a word and they never return emails or return phone calls. Does anyone have any news on them? Are they still in business or have I lost my scope and money?
Thanks for any replies,
David


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Posts: 6805 | Location: Tennessee | Registered: 18 December 2006Reply With Quote
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I spoke to them 2 weeks ago regarding having future work done on a scope. I called 1st thing in the AM, The phone was answered on 2nd ring by a lady and after speaking to her about my scope, I then spoke to person i believe to be a technician. He gave me the info i needed.
Good luck,

BRKHornet
 
Posts: 10 | Registered: 29 December 2007Reply With Quote
<slancey>
posted
I had a similar experience with them about 18 months ago. At first I was told 2-3 months. At the 2-month mark I was told 3-4 months. After 3, 4, and 5 months I was given the line that they were just backed up. I ended up getting my Redfield back after a 6-month wait. Not the best operational management, but the scope came back nice and clear. I'm sure that right about now you're getting that "not-so-fresh" feeling.
 
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