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I called Travelocity, trying to rearrange my booking (change my date of arrival from Tuesday to Thursday) at the Atlantis hotel. I was told this was impossible. I went back and forth with the lady on the phone a few times. I mean, the hotel is sold out is not really an argument if all one wants to do is cancel two nights, but hang on to the remaining three. Travelocity wouldn't budge, I could not change my reservation. "Can we help you with anything else today, Sir, a car rental, maybe?" I vented my opinion on their organisation in polite but uncertain terms and declined further "assistance". I called the hotel a second time, asking them to change the reservation. I was put on hold for a few minutes, after which things got settled very swiftly. "We don't work with that particular operator anymore, Sir" was the answer when I told her about my ordeal with Travelocity. Frans | ||
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one of us |
Frans, You know what's strange, Travelocity just does the bookings. They handle no part of the money. I've talked with Altantis about my room and the payment. I can't understand why they can't work with you, Altantis that is. I think you need to call them back and speak to someone that knows something, mangement! They do have you down for reservations, yes? good luck!! "America's Meat - - - SPAM" As always, Good Hunting!!! Widowmaker416 | |||
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one of us |
Atlantis was very forthcoming the second time I called, and they changed my reservation. First time they didn't want to touch it. They gave me a reservation number so I should be all set! Frans | |||
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one of us |
glad to hear that Frans! Look forward to talking with you at the Atlantis!!!!! "America's Meat - - - SPAM" As always, Good Hunting!!! Widowmaker416 | |||
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One of Us |
416, with every one getting togeather at Dallas we need to have a geathering at Reno - Hell good food and good whiskey make for fun any where, eh. | |||
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