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Need some help on a special project. My first call got the bureaucratic answer. Thanks, Mike Legistine actu quod scripsi? Never under estimate the internet community's ability to reply to your post with their personal rant about their tangentially related, single occurrence issue. What I have learned on AR, since 2001: 1. The proper answer to: Where is the best place in town to get a steak dinner? is…You should go to Mel's Diner and get the fried chicken. 2. Big game animals can tell the difference between .015 of an inch in diameter, 15 grains of bullet weight, and 150 fps. 3. There is a difference in the performance of two identical projectiles launched at the same velocity if they came from different cartridges. 4. While a double rifle is the perfect DGR, every 375HH bolt gun needs to be modified to carry at least 5 down. 5. While a floor plate and detachable box magazine both use a mechanical latch, only the floor plate latch is reliable. Disregard the fact that every modern military rifle uses a detachable box magazine. 6. The Remington 700 is unreliable regardless of the fact it is the basis of the USMC M40 sniper rifle for 40+ years with no changes to the receiver or extractor and is the choice of more military and law enforcement sniper units than any other rifle. 7. PF actions are not suitable for a DGR and it is irrelevant that the M1, M14, M16, & AK47 which were designed for hunting men that can shoot back are all PF actions. 8. 95 deg F in Africa is different than 95 deg F in TX or CA and that is why you must worry about ammunition temperature in Africa (even though most safaris take place in winter) but not in TX or in CA. 9. The size of a ding in a gun's finish doesn't matter, what matters is whether it’s a safe ding or not. 10. 1 in a row is a trend, 2 in a row is statistically significant, and 3 in a row is an irrefutable fact. 11. Never buy a WSM or RCM cartridge for a safari rifle or your go to rifle in the USA because if they lose your ammo you can't find replacement ammo but don't worry 280 Rem, 338-06, 35 Whelen, and all Weatherby cartridges abound in Africa and back country stores. 12. A well hit animal can run 75 yds. in the open and suddenly drop with no initial blood trail, but the one I shot from 200 yds. away that ran 10 yds. and disappeared into a thicket and was not found was lost because the bullet penciled thru. I am 100% certain of this even though I have no physical evidence. 13. A 300 Win Mag is a 500 yard elk cartridge but a 308 Win is not a 300 yard elk cartridge even though the same bullet is travelling at the same velocity at those respective distances. | ||
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I know there is one nasty assed woman in customer service I met a few years back. I was having a problem with one of their Mauser Conversions so I stopped by the plant in Yonkers, NY ( I live in the area). Saw the serial nuber and told me to leave, wasn't their responsibility, made before ownership changed hands. I asked would they just check the headspace? No, please leave. So, OK, legally it wasn't their responsibility, but they could have checked the headspace for good will, would have taken 5 minutes. Instead, I'll never own another Kimber. So I wouldn't expect too much in the way of help. Maybe your luck will be better. | |||
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Mike, over on 24 hour campfire there's a guy goes by the handle of Headache. Works for Kimber, was very helpful answering my Kimber questions via PM. Doug | |||
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That's Peter Hylenski(SP) and he's retired now, but could probably point a guy in the right direction. Williams Machine Works | |||
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thanks...i'll se if i can reach him Mike Legistine actu quod scripsi? Never under estimate the internet community's ability to reply to your post with their personal rant about their tangentially related, single occurrence issue. What I have learned on AR, since 2001: 1. The proper answer to: Where is the best place in town to get a steak dinner? is…You should go to Mel's Diner and get the fried chicken. 2. Big game animals can tell the difference between .015 of an inch in diameter, 15 grains of bullet weight, and 150 fps. 3. There is a difference in the performance of two identical projectiles launched at the same velocity if they came from different cartridges. 4. While a double rifle is the perfect DGR, every 375HH bolt gun needs to be modified to carry at least 5 down. 5. While a floor plate and detachable box magazine both use a mechanical latch, only the floor plate latch is reliable. Disregard the fact that every modern military rifle uses a detachable box magazine. 6. The Remington 700 is unreliable regardless of the fact it is the basis of the USMC M40 sniper rifle for 40+ years with no changes to the receiver or extractor and is the choice of more military and law enforcement sniper units than any other rifle. 7. PF actions are not suitable for a DGR and it is irrelevant that the M1, M14, M16, & AK47 which were designed for hunting men that can shoot back are all PF actions. 8. 95 deg F in Africa is different than 95 deg F in TX or CA and that is why you must worry about ammunition temperature in Africa (even though most safaris take place in winter) but not in TX or in CA. 9. The size of a ding in a gun's finish doesn't matter, what matters is whether it’s a safe ding or not. 10. 1 in a row is a trend, 2 in a row is statistically significant, and 3 in a row is an irrefutable fact. 11. Never buy a WSM or RCM cartridge for a safari rifle or your go to rifle in the USA because if they lose your ammo you can't find replacement ammo but don't worry 280 Rem, 338-06, 35 Whelen, and all Weatherby cartridges abound in Africa and back country stores. 12. A well hit animal can run 75 yds. in the open and suddenly drop with no initial blood trail, but the one I shot from 200 yds. away that ran 10 yds. and disappeared into a thicket and was not found was lost because the bullet penciled thru. I am 100% certain of this even though I have no physical evidence. 13. A 300 Win Mag is a 500 yard elk cartridge but a 308 Win is not a 300 yard elk cartridge even though the same bullet is travelling at the same velocity at those respective distances. | |||
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In the firearms business, customer support rules. So with this attitude I would expect them to slink into oblivion, and deserve it. In the past year I have spoken with Savage, Marlin, Lee, and all of them bent over backwards to play nice. Why bother with Kimber? | |||
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Wymple's got it right. Marlin is also less than an hour from my place, I'm going to stop in and just say hi soon. I hear great things about their customer service, hope it doesn't change with the new ownership. | |||
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so the whole company is bad because of one nasty woman?? | |||
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course not but it is indicative of a company wide attitude. I am sure the lady at the desk in customer service didn't respond with the not our problem on her own. Someone higher up instructed her. See its not her nasty "attitude" its also the content of her response. Howard Moses Lake, Washington USA hwhomes@outlook.com | |||
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I work in a service industry and have frequent contact with small and mid-sized companies where I have had the opportunity to meet the owner or high level management. It amazes me that the attitude of the man at the top can be predicted by the attitude of the guy behind the counter or the guy in shipping. I have been lied to by about shipping dates by people in in shipping departments, lied to about payments by accounting, etc, and it's always in the same companies, ones run by less than forthright owners or management. Their employees see what the guy upstairs does, what he gets away with and they have a guideline as to what they can get away with. On the other hand I have worked with companies where I was treated honestly by the same workers and I knew why when I met the owner. So yes, the attitude of the woman in customer service, not even her response, just her attitude, tells me something about the entire company. And even bad companies make good products, I just won't own one. | |||
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I feel the same way about Weatherby, and for the same reason, poor customer service (and my problem WAS their fault, they just plain didn't give a shit) | |||
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Ask for Dwight Van Brunt. They are a bit snippy sometimes. Rich DRSS Knowledge not shared is knowledge lost... | |||
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If she's the one up front, that I have to deal with, yes. | |||
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You might check this thread on BR.Com. It looks like they have quite a problem. http://benchrest.com/forums/showthread.php?t=51133 Butch | |||
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Recoil Rob, the lady you talked to really is a nice person, what she should have done if she didn't is to explain the situation. Kimber America in Yonkers has nothing to do with Kimber of Origon other than the name Kimber. The company can not take in a gun from annother manufacturer which Kimber of Origon is. If they had brought it in to check the headspace for you they would have accepted responsibility for the rifle and its safety. If something should happen in the future they would be involved in a law suit. this is standard practice in all gun companies. It would be like you driving your Chevy into a Ford dealership and asking them to check it out. It all boils down to the people who sue for any reason and the companies are just trying to protect themselves. Sorry for the bad experience. Headache | |||
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Headache, Thanks for the explanation, it doesn't make common sense but I understand the reasoning behind. As I understand it Kimber Oregon is no longer an entity, they closed in 1997 and Jerico Precision of Yonkers was renamed Kimber America by the principal owner, Leslie Edelman. In my mind Mr. Edelman's Oregon company made my gun and he still owns the company even though it has relocated and been renamed. They certainly could have taken the "risk" and looked at the gun. But that doesn't change the fact, she really wasn't a nice person. She was downright nasty to me. I'm not being antagonistic, I really appreciate you taking the time to explain things, too many lawyers, we agree on that. thanks, Rob | |||
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