Has anyone worked with S&W support before? Also, can someone pull the website and give me the number? I can't pull that website here at the office. I'm having a hell of a time getting my Model 500 to perform to what I think it should be and I'm going to see what think it should be performing at.

By Telephone:
1-800-331-0852 (USA)
Mon-Fri 8:00AM-8:00PM Eastern Time

By Fax:
1-413-747-3317

Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104

I'd check the forum if I could but unfortunately they've got that one and just about every other one on the planet blocked. I don't know how I'm still able to get here. I'm sure it's only a matter of time before AR is locked out too. Got to love corporate America. I'll give them a ring and see what they say.

Try cruising smith-wessonforum.com. I have seen quite a few posts about S&W service and none of them have been bad. Good luck