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Lothar Walther? Do not they ever return calls or answer emails?

This topic can be found at:
https://forums.accuratereloading.com/eve/forums/a/tpc/f/9411043/m/2631075262

04 November 2020, 01:31
Big Wonderful Wyoming
Lothar Walther? Do not they ever return calls or answer emails?
I am leery of placing an order online with them. I have sent multiple emails and called many times to not receive anything back.
04 November 2020, 03:58
dpcd
Not sure why anyone uses them; they are surly, very hard to communicate with, and just not worth the effort even if their barrels are ok.
Call Stan at Douglas; he is a super nice guy; I guarantee you that he will talk to you and get a barrel made ASAP. That will shoot as good or usually better than any other.
I will PM you his number. In fact, I am calling him tomorrow to order 3.
04 November 2020, 04:22
p dog shooter
I have 5 rifles with Douglas barrels all shoot very well
04 November 2020, 06:04
Vol717
After the last guy left they were great for a while. Covid has slowed them down. I still buy their barrels as no one else makes very lightweight barrels as a standard item.


Quick, Cheap, or Good: Pick Two
04 November 2020, 06:28
dpcd
How light do you want them? Douglas has a huge CNC and one hydraulic tracer lathes that will make any contour you can dream.
04 November 2020, 18:23
matt salm
After Woody left, their customer service was pretty responsive and I bought a few barrels from them. Wanted to try out the hammer forged barrels they had listed. Maybe 8 months ago when I sent an email wanting to order a couple more, I got no response.


Shoot straight, shoot often.
Matt
04 November 2020, 20:52
Duane Wiebe (CG&R)
Not sure where all his "lack of communication" is coming from. My way: Order barrel.....get barrel
04 November 2020, 23:14
setters5
Yup, I had a question a while back, got a quick response via email.
04 November 2020, 23:55
Duane Wiebe (CG&R)
I know first hand that Lothar Walther is overwhelmed by inquires and orders. We in business know how "inquiries" can really eat up valuable time.

Mr. Mc Brayer acknowledges a slow down , but they have added to their staff and you should see immediate improvement.
05 November 2020, 02:33
vzerone
I have used quite a few LW barrels and I do me quite a few. Not one of them has let me. Every one of them shoot single hole groups with good bullets and loads. This includes calibers not often noted for small groups. This happened with heavy barrels and light barrels which includes AR15's and AR10's. I never had a problem ordering from them. They even went as far to send me a piece of barrel made from the same stainless so I could make thread protectors for my threaded barrels.

There are many good barrels makers out there.
05 November 2020, 03:21
Atkinson
Ive never had a problem I order a barrel and get it within a month, and most of the time within 10 days. And whatever the problem they are worth the money and a wait IMO..

If you want one in a hurry, Brownells sells them, but they are about a #4 or 5 and need to be turned down for a fwt..


Ray Atkinson
Atkinson Hunting Adventures
10 Ward Lane,
Filer, Idaho, 83328
208-731-4120

rayatkinsonhunting@gmail.com
05 November 2020, 17:55
theback40
I gave up on LW back when woody was there.
Plenty of good barrel makers out there, not worth the hassle of dealing with someone who doesn't reply.
05 November 2020, 22:33
Duane Wiebe (CG&R)
Woody's been gone for some time. I hope I was instrumental in assisting in his departure. I contacted LW in Germany direct about the lousy service
06 November 2020, 00:30
theback40
I realize that Duane, but once I moved on I have had no reason to go back. When I couldn't get what I wanted from LW I went with Lilja. Not disappointed with that decision.
14 November 2020, 16:07
ggruber
quote:
Originally posted by Big Wonderful Wyoming:
I am leery of placing an order online with them. I have sent multiple emails and called many times to not receive anything back.


The one and only time I purchased a barrel from them I requested a UPS tracking number. I was told they don't provide them because it is too expensive.

I've never found anyone who could explain that to me.
14 November 2020, 17:47
slivers
The one and only time I purchased a barrel from them I requested a UPS tracking number. I was told they don't provide them because it is too expensive.

I've never found anyone who could explain that to me.[/QUOTE] There is no excuse for not providing UPS tracking. It's a simple matter of inserting the receiving persons e-mail address in the proper, easy to find place as the 'shipment' is created on-line.


14 November 2020, 21:12
Duane Wiebe (CG&R)
All the brands mentioned here will give satisfactory results if installed properly.

In my experience, Douglas, Kreiger and Lothar Walther barrels will not warp when doing integral work
16 November 2020, 21:25
Duane Wiebe (CG&R)
quote:
Originally posted by ggruber:
[QUOTE]Originally posted by Big Wonderful Wyoming:
I am leery of placing an order online with them. I have sent multiple emails and called many times to not receive anything back.


The one and only time I purchased a barrel from them I requested a UPS tracking number. I was told they don't provide them because it is too expensive.

I've never found anyone who could explain that to me.[/QUOTE


Nothing could pssibly "explain" that allegation. perhaps you did not receive my PM asking for further information?????



Not trying to start a dog fight, it's just that a post of this nature (in writing) might actually be given some measure of credibility.