26 August 2005, 18:26
fireball168Gunsmith...timing in fixing their comebacks, at what point is too long
Just curious as to what you all think about timing for a gunsmith fixing their own workmanship issues(metal work - not wood).
I've always been of the opinion that comebacks take priority - at least that's the way its always been in my line of work.
I'm getting a story about how busy he is, doesn't know when he's going to get to it, blah - blah - blah. He's had it longer now that the length of time it took him to build it(the first time).
Services in question - "full bore" truing a 700 action, reaming boltway - sleeving the bolt, recutting the threads/lug seats, etc. Things that required tooling beyond what I have immediately available, and perhaps were beyond my skill level(although after looking at what was returned, that's arguable).
26 August 2005, 19:46
dempseyI wonder what he would think if it was his car that was in the shop under similiar circumstances? I think come backs should be put at the front of the line. That's how things work in the real world. We all know some Smiths operate in a world of their own. I think I'd be looking for a refund at this stage of the game. Been there myself a few times. Finally found a real good Smith, thank goodness.
26 August 2005, 20:16
fritz454Returns for defective workmanship or materials always take priority. It's a drop everything else and get it fixed proposition.
Another example of very poor business ethics.
26 August 2005, 20:21
Rick 0311quote:
Originally posted by fritz454:
Returns for defective workmanship or materials always take priority. It's a drop everything else and get it fixed proposition.
Another example of very poor business ethics.
Perhaps the guy has a shop full of returns!

26 August 2005, 20:25
fireball168That's exactly what I'm thinking....
Another month and I'll drive down there if I have too...to get it back.
26 August 2005, 20:36
fritz454quote:
Perhaps the guy has a shop full of returns!
If so I don't think his doors would be open as long as fireball has apparently waited.
26 August 2005, 20:52
vapodogfind some else.......if it wasn't done right the first time...it's not likely to be done right the next time....regarding workmanship that is...he's proven his standard to you,,,move on.
04 December 2005, 21:11
fireball168Received the rifle back - after more than 120 days. NONE of the issues were fixed, no notes or any sort of correspondence was included with the rifle(which was left on my doorstep by FedEx for several days - as they didn't mark signature needed..unbelievable).
I've sent emails, left voice mail messages, even sent a registered letter that was returned "unclaimed".
Guess its time to lawyer up...but I hate to even think of that.
04 December 2005, 22:45
hawkinsNow is the time to post his name and address.
Good Luck!
04 December 2005, 22:52
coniferDennis Olson (gunsmith) of Plains, Montana did wonderful work for me....with immediate turnaround time...and detailed communication.
05 December 2005, 06:38
BlackHawk1In my line of work, that gunsmith would be considered in default on a contract and would be fiducially responsible for reprocurement or any warranty work. Get a lawyer.