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jdollar
One of Us
Picture of jdollar
posted
the new PM icon keeps flashing on the header bar and i can't get rid of it, no matter how many times i refresh the screen. HELP.


Vote Trump- Putin’s best friend…
To quote a former AND CURRENT Trumpiteer - DUMP TRUMP
 
Posts: 13648 | Location: Georgia | Registered: 28 October 2006Reply With Quote
DRG
Administrator
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posted Hide Post
PLEASE, when posting a help request, look at the open threads for the same issue. This question gets asked almost every month and the answers are right below this in a thread.

Clear your cookies in your personal zone profile.

Don
 
Posts: 26551 | Location: Where the pilgrims landed | Registered: 08 January 1998Reply With Quote
jdollar
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posted Hide Post
thanks, Don. my bad for not researching the problem/answer.


Vote Trump- Putin’s best friend…
To quote a former AND CURRENT Trumpiteer - DUMP TRUMP
 
Posts: 13648 | Location: Georgia | Registered: 28 October 2006Reply With Quote
montea6b
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posted Hide Post
Yeah, but it didn't always do that. It used to turn off as soon as you read your new PM, this business is a pretty recent development. Something obviously broke.

I don't have to clear cookies in my email to get messages I've read to unbold themselves each time I read one, I shouldn't have to do this every time I read a PM.

What happened, and why can't/won't you fix it?
 
Posts: 1138 | Location: Washington State | Registered: 07 September 2005Reply With Quote
DRG
Administrator
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posted Hide Post
quote:
Originally posted by montea6b:
Yeah, but it didn't always do that. It used to turn off as soon as you read your new PM, this business is a pretty recent development. Something obviously broke.

I don't have to clear cookies in my email to get messages I've read to unbold themselves each time I read one, I shouldn't have to do this every time I read a PM.

What happened, and why can't/won't you fix it?


There is nothing wrong with our software.

Don
 
Posts: 26551 | Location: Where the pilgrims landed | Registered: 08 January 1998Reply With Quote
Sean Russell
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posted Hide Post
Mine is working great------


"The rule is perfect: in all matters of opinion our adversaries are insane." Mark Twain
TANSTAAFL

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Posts: 3386 | Location: Central Texas | Registered: 05 September 2013Reply With Quote
montea6b
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posted Hide Post
Somebody shoot me a test PM... please.
 
Posts: 1138 | Location: Washington State | Registered: 07 September 2005Reply With Quote
montea6b
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posted Hide Post
It's working again now, must have been a temporary hangup.
 
Posts: 1138 | Location: Washington State | Registered: 07 September 2005Reply With Quote
GeorgeS
Moderator
posted Hide Post
montea6b,

Next time you think the flashing PM icon is not working, try using a different browser on your device. The cookies will be different in each browser, so if it works 'incorrectly' on one but correctly on the other, you'll know it is a browser cookies issue.

George


 
Posts: 14623 | Location: San Antonio, TX | Registered: 22 May 2001Reply With Quote
montea6b
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posted Hide Post
Thanks George, I had thought of that already and I know that during a period of a month or so while it was on continuously, and before I sought help, I checked it from my work PC, smart phone, and at least one (possibly two) home PCs. I didn't think about clearing cookies, but was hoping one computer would trip it off.
 
Posts: 1138 | Location: Washington State | Registered: 07 September 2005Reply With Quote
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