'I've told Qantas I'm more than prepared to fight this in court': Passenger sues airline over 'rude staff, slow drinks, cramped seats and flight delays'
Wayne Chisholm, 46, from Adelaide launched court action against Qantas
He is suing over flight delays, cramped seats and rude flight attendants
Mr Chisholm, who owns a gun shop, wants $10,000 in compensation

A man is suing Qantas for $10,000 over flight delays, cramped seats and rude flight attendants who took too long to serve him drinks.
Wayne Chisholm, 46, from Adelaide has launched court action against the airline in relation to four flights he took between August and December last year, the Adelaide Advertiser reports.
Mr Chisholm, who owns a gun shop, wants compensation for impolite service and having to deal with the passenger seat in front of him being fully reclined while flying from Johannesburg to Sydney.


'A mate and I had come back from a seven-day hunting safari and it was pretty full on from 5am to 10pm each day so we were pretty tired when we got on the flight,' he said.
'My mate and I would press the button for a drink and we would wait anywhere up to three-quarters of an hour before we'd get a beer or wine.'

In the Adelaide Magistrates Court, the 46-year-old also claimed he was entitled to damages because of delays on three domestic flights within two weeks that cost him business opportunities.
Mr Chisholm said Qantas initially offered him frequent flyer points.
'I refused the offer because I thought it was an insult,' he told Daily Mail Australia.
'I've told Qantas I'm more than prepared to fight this in court and go to trial.'


Mr Chisholm added that he was suing for just over $10,000 to recover the money he spent on flights, and for extras including accommodation costs he incurred as a result of flight delays.
In his statement of claim Mr Chisholm said he had been a long-time Qantas customer and had once thought it to be a good airline with friendly staff.
'I've always been a Qantas frequent flyer since 2004, but over the last 12 to 18 months Qantas's customer service has dropped way off,' he told Daily Mail Australia.
'If this is what your cost-cutting is going to produce in the future... I will cancel my silver membership and join Virgin, even if it means getting a sore arse from their uncomfortable seats,' he said in his statement of claim.
In Qantas' statement of defence the airline said Mr Chisholm was not entitled to compensation because flight times are not guaranteed.
A Qantas spokesman told Daily Mail Australia: 'We have a dedicated team to resolve any issues raised by our customers and are disappointed that legal action is underway.
'The case comes as we have achieved the highest ever customer scores for our domestic network, and continue our record performance for international services.'

Good luck with that.
He is wasting his time and effort.

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Originally posted by R.Jolly:
Good luck with that.
He is wasting his time and effort.

I know, but the publicity is not going to be very good for Qantas!

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I know, but the publicity is not going to be very good for Qantas!

That's what I was thinking.
Bad press maybe good for celebrities but definitely not good for businesses.
He may not win, but I admire his resolve.

Correct Saeed - it would seem that he is trying to make a point - 'stick it up' Qantas. Good on him, they need it.

Mr Chisholm needs to work harder and buy a first class seat if he expects to receive preferential treatment to everyone else.

i dont like Qantas they are a bloody ripoff ,coming back from Africa with exactly the same weight as i went over there with ,charged me $400.00 excess baggage ,half the time you dont get meals like other Airlines and apple and bottle of water ,pay extra for a better seat and get put next to a mega obese fat pig of a woman ,my rifle case was damaged and im positive it was done on purpose by one of their staff ,Rude Staff ? well thats just typical Australian yob ''service''

maybe the rude staff just wanted an American sized tip!

A number of years ago, Jerry Jeff Walker did a song called, "Pissin' in the Wind."

Earlier this year, I flew Sydney to Jhb on 1st Jan and back on the 12th with Qantas, and I thought they were brilliant.

I was being offered drinks, they'd fill my glass if they saw it was down to about a third - staff friendly, and so on.

Never flown Qantas domestic, though.

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Originally posted by Matt Graham:
Correct Saeed - it would seem that he is trying to make a point - 'stick it up' Qantas. Good on him, they need it.

A bunch of gun dealers that I know came back from the Shot Show on QANTAS; that was not the real problem (service was not great)....they got treated like shit by the customs people as they were gun dealers on arrival in Sydney.