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So, I’m considering ordering a rifle from Satterlee Arms, and I’m curious if anyone who has recently ordered or had a rifle delivered could comment on their experience. While researching my potential build I’ve had a couple of good email exchanges with them, and they seem to offer what I’m looking for. Thanks Curtis | ||
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People can tell you all sorts of things in emails - and its possible some people receive good service from Satterlee Arms, however a good number of others receive rather abysmal service. From both others[on the forum] and my own experience, I would take his delivery times with a grain of salt. ..and if you end up finding it hard to receive what you paid for, you may well also encounter a similarly difficult struggle if attempting to get your money back. | |||
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Once again, what we have here is a transparent and rather pitiful attempt by Trax to roil the waters. It mighta seemed more authentic and worked better if he had given his 'alias' more than one post, though (grin). Last year I ordered a left-side safety shroud from Satterlee and was promised delivery in 6-8 mos when their production resumed on that particular item. They sent the part to me in 4 mos instead of the 6-8 mos originally promised. Of course this one experience means little and I realize that. Trax, if you're concerned about getting your money back, simply use a credit card. Duh! Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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I must confess, I don't think Trax is 22WRF in drag anymore; I now think he was trained by him! Jim Kobe 10841 Oxborough Ave So Bloomington MN 55437 952.884.6031 Professional member American Custom Gunmakers Guild | |||
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Not to be contrary on the Satterlee issue, but I have not had very good luck getting a credit card company to help me out on an issue that was more than 90 days old. | |||
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Credit card company is one approach but you have a good point about the time lag. If you get a charge but no item then it's time to complain immediately. Please also keep in mind that the vendor is supposedly prohibited BY LAW from charging until the item is actually shipped, and the local DA or state AG will pursue this if enough stink is raised. Interstate fraud..... Trax is the only interstate fraud in this discussion (grin). Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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The persistent blatant ignorance of you two fellows continues to reach new levels. As if things arent already tough enough for Satterlee Arms, now he has impetuous inconseqential fools like Kobe and Steele getting into the mix. Any raving fool [like Jim Kobe] that thinks Trax is 22WRF or has anything to do with him, would be wise to first check with Stuart Satterlee. - Kobe,,once again your posts contribute nothing to the subject of the orig. post,[Satterlee Arms]..but rest assured, your comments do reinforce your immature nature........and sadly you continue to be an embrassment to the ACGG. and any raving fool[like Jd Steele] who has accused Trax as a fraud, would be wise to first check with Stuart Satterlee. If Trax is somehow a fraud because he is owed money by Satterlee Arms, I guess by the same fractured logic, all the other AR members who had payed orders that Satterlee Arms could not deliver- and had to continually wait for their refund, would also be considered frauds by JD Steele. Anyway JD, by all means share with the forum your business experience with S-A, just like I have done, and others have done in the past. However, I kindly suggest you mind your own business[refrain from commenting with unfounded accusations] on the business matter between Satterlee Arms and myself, simply because you have no real factual knowledge on the matter. Your half-wit chum, Jim Kobe once gave you some sage advice that considering the nature and context of your comments made above, still remains quite applicable to you.....I strongly suggest you take heed of it.
...nothing new or surprising about that. Now we just wait to see if JD can surprise us all by exhibiting even just a tiny morsal of intelligence, or if he continues on in his usual concerted efforts to reinforce to the world what a nonsensical babbling fool he is. Should JD and Kobe find it within themselves to contain their CSD[compulsive stupidity disorder]..we can get back to the real focus-subject, -that of discussing the pros & cons of doing business with Satterlee Arms. | |||
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"Should JD and Kobe find it within themselves to contain their CSD[compulsive stupidity disorder]..we can get back to the real focus-subject, -that of discussing the pros & cons of doing business with Satterlee Arms." Is there a message here? Sounds like the pot calling the kettle black don't it? Jim Kobe 10841 Oxborough Ave So Bloomington MN 55437 952.884.6031 Professional member American Custom Gunmakers Guild | |||
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I have related the FACTS of my business experience with Satterlee, while Trax has related NO FACTS about his own purported dealings with them, only veiled insinuations. OK Trax, how about telling us the details of just HOW Satterlee owes you money? And just WHY you are trying to run down his rep? Trax, we've seen you post lots of photos here on AR but NONE are of your own rifles, only rifles owned by others. How about giving us some idea of your own background and experiences? I for one have been challenging you for this info for quite some time now, but so far you've been too cowardly to respond with any specifics about yourself or your rifles. We can only conclude that you are a pitiful dishonest internet troll with no life of your own and apparently no rifles of your own either. Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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Do you really mean to insinuate that it is illegal to place a deposit on a product using a credit card? Not according to Amex and VISA. Unless you can cite the code, it's bullcrap. | |||
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Stuart makes really nice actions, I very much wanted to use a couple for 300/375 H&H rifles. Unfortunately he would not commit to any sort of firm time frame, so I went elsewhere. If one of his actions were to become available, I would buy it without hesitation. | |||
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At the right price, I'd buy a finished Satterlee action from anyone other than Satterlee. His production and customer service problems (including my specific experience) was pretty well documented in previous AR discussions. Read through those threads, including Satterlee's own comments, and then decide if you really want to send him a check. ______________________________ "Truth is the daughter of time." Francis Bacon | |||
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Did you mean to refer to yourself in the third person or did you think you were posting as NineLives? ____________________________________________ "Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life." Terry Pratchett. | |||
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Jd Steele, Should you really want verification of my dealings with Satterlee, be aware that no one is stopping you from calling him. Considering you won't believe me, you will believe him ,..correct? No one is running his reputation down, Satterlee is simply living up to his well founded poor reputation. I hope your support for Satterlee does not end with your senseless keyboard babbling on the internet, Hope to see you at Satterlees side to defend him,.. when the court appointed Sheriff comes knocking. | |||
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Well it seems I was picking at a scab with my original question and resurrected an old squabble. I appreciate everyones input, but still the original question remains. I'll try another route, to save the board another thread that has already been covered at length. thanks all Curtis | |||
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IF you research testimonies, You will learn that Satterlee Arms does good quality work. You will also discover the chances of a customer actually getting what they ordered & payed for, in reasonable timeframe, can often be a very remote possibility. A good number of past/present clients can verify that fact. If your happy to suffer seemingly endless delays/grossly inaccurate delivery dates -wait something like 5yrs for a rifle, be my guest. If your happy to prepay-order an action that was advertised as "in-stock ready for quick delivery",to be delivered in 6months, but remain waiting a period approaching 6 times that length of time, with still no definitive completion time indicated, be my guest. IF your happy to continually wait for an agreed refund that has been promised to be payed numerous distinct times, but never seems to eventuate, be my guest. If your happy for the rifle/action maker to be non-courteous/never initiate any contact to explain why the contracted work [or agreed refund] is repeatedly-constantly delayed/not forthcoming, be my guest. If your happy suffer all those things from your action/gunmaker- and to further suffer inconsequential jerkwater fools like 22WRF,JDSteele and J.Kobe, who like to stick their noses in particular matters the don't concern them, be my guest. JD Steele got his[$150?]Satterlee safety shroud in less time than indicated,..congratulations! ...other customers have experienced the complete opposite. Be wise to consider how many lengthy delays-BS stories AR posters/Satterlee customers- like ForrestB,MCH-TX,M98,RIP,M98,Duane Wiebe,Marc_Stokeld and myself - have the experience of suffering, after forwarding a total of many thousands of dollars to Satterlee Arms. http://forums.accuratereloadin...1043/m/179104808/p/1 ...... Such cases are not only examples of factual past experiences but also indicative of similar experiences still in the motions-currently taking place.
Based on the above statement/pledge by Stuart Satterlee, and despite being aware of the history of understandably dissapionted past clients, I ventured forth and gave Satterlee Arms the benefit of the doubt and the opportunity to prove he can/has improved his game.....Very early August 2009, I gave Stuart the go ahead on the order...his proffesional estimate for delivery was, mid January -end March 2010. Its now mid May 2012, no ordered product finished and ready for delivery nor any promised refund...nor any communication or indication of such from Satterlee Arms for some 6 months now. If you don't initiate contact with him, you will hear nothing from him. Unforunately my current issues/dealings with Satterlee Arms indicate that not much has changed, and I join the list of customers who find it near impossible to obtain any reasonable level of service from Satterlee Arms. | |||
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FINALLY! Finally we got a semblance of some actual FACTS from Trax! Of course no details of just how much he paid, what he wanted to purchase, or even if he had paid anything AT ALL for a deposit. Only hints and innuendos. ("...gave Stuart the go-ahead..." isn't very specific, now is it?) Typical Trax troll talk. Trax, you really gave away your ignorance when you referred to the Satterlee bolt sleeve's cost ($150?!?-HAH!). You yourself made it quite obvious that you have no conception of his pricing levels, so how can you expect us to believe anything ELSE you say? I've reported the details of my dealings with Satterlee which is more than you have done. There are no veiled accusations or snide hints in my posts here. And now I'll give you another example of plain straight talk: I don't believe that you, Trax, own any high-end custom rifles at all, at all. In fact I'd be somewhat surprised if you owned any 'customs' of any sort whatever that would pique our interest for more than a few seconds. Go ahead, prove me wrong by showing your smiling face behind ANYTHING! And while you're at it you also need to learn how to spell...you're looking more & more like 22WRF in drag as time goes on, he couldn't use the language correctly either (grin). Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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Pictured below is my Satterlee receiver. It was set up for 300Winmag. It was delivered in a timely manner[30days]. | |||
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I ordered an action from Stuart on 1-24-09. Originally ordered a 275 Rigby but changed it to 404 Jeffery shortly after. Was told action would be delivered in 1 year. He has apologized numerous times for the delays and has given a credit for the delays. He sent me pictures of my nearly complete action a few months ago and has indicated it should be done about right now. This was per his last correspondence with me about three weeks ago. I contacted him again today to get a status. My personal experience is he has obviously severely missed the delivery date, but I have not had any trouble getting in contact with him. He generally contacts me back within a day or so. Mac | |||
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Just for the record,and to putting into real perspective, that particular action was noT one that ButchLambert had prepayed-specifically pre-ordered. Satterlee put that surplus production finished action up for sale on AR...BLambert simply sent his money and waited for delivery. | |||
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So what is your complaint? I got what I ordered in a timely amount of time. Trax, give us an incident where Stu screwed you. I don't believe the OP asked otherwise. | |||
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It was specific enough, a savvy Stuart Satterlee had no trouble understanding. JD Steele,Im well ware you are challenged by many things that even the more ordinary folk quite well comprehend. Dont assume the rest of the world is as slow, dumb or foolish as you.
well lets see,
JDSteele, Its obvious you don't have a choice, sadly for you, stupidity is in your genes. Don't you ever get tired of being embarrassed by the amount of times you repeatedly make a complete fool of yourself? Have you contacted Satterlee yet to see what he has to say about my business dealings with him? How about you stop your senseless foolish forum babbling and ring him. The truth is not that far way if you really want it,...other wise carry on in the your usual manner of reinforcing how embarrassingly dumb you really are. | |||
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taxx, Why don't you leave your comments to somebody that has real life experience? What was you experience with Stu? If he screwed you, provide a little proof. | |||
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My report is made in the same manner as the other AR forum members who got messed around by Satterlee. They didnt show any real proof in their posts/via the forum, yet you still believed it,.....why do you now want proof? ...do you suffer from senility?..I hope I don't have to put you in the same cretinous category as JD Steele. THe only one babbling on about Satterlee being falsely accused is JD Steele, yet he has nothing to to support/back that. There is absolutely no question about JDs shear stupidity, the fool simply has nothing better to do than actually make the situation worse for Satterlee Arms. Its plain english simple: Satterlee Arms agreed to provide a product a customer has paid for, yet a time period near 6 times the estimated delivery time is near approaching without a finished available product as ordered . Satterlee Arms, because of their manufacturing delays, agreed to the customers request for a full refund with specific times stated for receiving the refund, but like the ordered product itself, those specific times have well passed, with the refund not forth coming. Satterlee Arms is once again proving they cannot deliver a [fully prepayed] product in more than reasonable time. product not forth coming, Id like to then receive the full refund I was promised by Sattterlee....yet as time rolls on, it appears that one could also be waiting an endless period for that to take place. | |||
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A couple of points here: Trax, my purchase was a LEFT-SIDE SAFETY bolt sleeve, NOT the more-common and much cheaper right-side version. Once again you are wrong, wrong, wrong. Trax, even if I wanted to question Stuart about his experience with you, I couldn't do it because you are apparently too scared to tell us your name or even where you live. Once again you are a coward. Nothing but a cowardly troll. Why don't you try acting like a man, for once in your life? Just say "My name is _______ and back on ______ I paid Satterlee $_____ for a _______ and he said ___________ but so far ________ has happened." Pretty simple, no? So why do I think you'll refuse to fill in the blanks? Could it be because you're a cowardly troll? Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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I've purchased three of the Satterlee' Left Side M98 3 Position Safties. 1st was shipped exactly on time, the remaining two were about 8 weeks late BUT Stuart had forewarned me the final work on the safety batch would be delayed so he could finish a customers rifle. I've had no problem receiving email responses from Stuart or Jackie to my enquiries though they'll be delayed during the holidays and hunting season. Would I purchase anything else from Satterlee Arms? Absolutely! I also understand that I need to give him sufficient lead time with my order when I'm scheduling parts orders for a rifle build. Heck some barrel manufacturers have a 6 months to one year for delivery timeframe for a barrel yet folks continue to order from them. Two years for a complete custom rifle doesn't seem unreasonable. Jim "Life's hard; it's harder if you're stupid" John Wayne | |||
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Your the person who does not believe anything I say no matter what I say,...so why would you now believe anything I post? Why keep asking me for something your not going to believe?........Do you enjoy being a moron? I gather that you would trust what Satterlee says. What better proof-verification do you want?...simply call him!! Now, if you dont have the courage to call Satterlee, then your not really interested in the truth and your clearly only here to stir the pot...in an attempt to give your irrelevant existence some meaning. The truth is just a phone call,email or PM to Satterlee away. You have not bothered to do so, because the truth will only further embarrass you. However keep on with your senseless impotent internet forum babble, its apparent your not capable of much else. | |||
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for a product that was supposed to be "in stock and ready for quick delivery" that is now approaching the 3 year mark and still not ready for delivery, would to most sensible people seem most unreasonable. And as I said, his numerous come and gone promises of a refund, seem to be forming the same dissapointing trend.
I really dont understand that after one decides to offer this guy a 2nd chance at proving himself as a reputable operator, you actually end up being treated with the same contempt [or worse] than the first run of screwed around & disappointed Satterlee Arms customers. You pay upfront,leave him to his own peace & quiet without any constant badgering phone calls or emails from the client, you allow him time that well exceeds any previously proposed delivery times for the product [or agreed refund]...and neither eventuate. What more does this operator want?...does he need to be led by the hand to know his obligation & responsibility to the customer to ensure survival of his business? Do I hear nothing from him simply because he realises I am not interested in another dose of BS tactics? Satterlee Arms in its supposedly reformed-improved business principles [as of Feb.2008],... has since and currently not delivered a long overdue pre-paid product- and has not come through on an well overdue refund. Anyone who wants to do new business with a now well proven repeat offender operator like that, be my guest. Just be sensibly aware that its over 4 yrs since that pledge by Satterlee Arms to improve customer service and delivery. My direct current ongoing experience strongly indicates no such improvement. As far as I am aware, Satterlee has never actually specified-outlined what he considers to be prompt curteous customer service and delivery...so I gather its left to anyones interpretation of what such actually is. But they waste no time clearly indicating in print what the customer will suffer losing if they dont manage to pay their due final balance on time. All a bit conveniently lopsided in favor of the gunbuilder with a reputation for dragging his ass, wouldnt you say? | |||
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Trax, you're sounding kinda desperate here, getting a little shrill and neurotic (grin), calling folks bad names and similar adolescent-level reactions. I'd really like to ask Stuart about your 'order-vs-delivery' problems with him, but we don't know your name or even where you live! He doesn't recall any dealings with a person named Trax from Here and There.... And you still haven't learned how to spell, or maybe you're just too lazy. Guess your GED and Remedial Reading classes didn't work for you, huh? Why are you so afraid to give your name? Or are you ashamed of it? Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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JD Steele (Joe) pm sent please respond when you have time, many thanks | |||
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I am simply curious as to why Satterlee Arms is not delivering[way overdue] on contracted goods and promised refunds. One would imagine if everything was AOK at Satterlee Arms, he would be responding to this thread to assure present and future customers that all was fine behind the doors of Satterlee Arms. The last time Stuart Satterlee hid under a rock,it was found that he was all deposited up with customers monies, was not performing the required work/could not deliver on goods...and ended up sending out [customer demanded] refunds totalling in the thousands of dollars, followed by an online apology from him.
You have not asked Satterlee , yet you make the claim that he doesn't recall any dealings with Ar poster Trax. ...from my angle your nonsensical and hilariously stupid, for you its embarrassingly stupid. | |||
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I'd really like to ask Stuart about your 'order-vs-delivery' problems with him, but we don't know your name or even where you live! He doesn't recall any dealings with a person named Trax from Here and There.... And you still haven't learned how to spell, or maybe you're just too lazy. Guess your GED and Remedial Reading classes didn't work for you, huh? Why are you so afraid to give your name? Or are you ashamed of it? Regards, Joe[/QUOTE] Maybe he don't want us to know who he really is! Jim Kobe 10841 Oxborough Ave So Bloomington MN 55437 952.884.6031 Professional member American Custom Gunmakers Guild | |||
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Trax, why won't you tell us your name? A person who throws slings & arrows from the long-range safety of his internet anonymity is, well, he's a COWARD. You frequently post other folks' photos on this Custom Rifles board but yet you have NO custom rifles of your own. NONE! You're a very s-t-r-a-n-g-e person, to say the least. What one of my friends calls a "special" person. It's obvious that you're desperately seeking attention. Wonder what character flaw has brought you down this low? Aw, are the other kids making fun of you? Oh wait, I bet your mommie took away your blankie! If you were anything other than a cowardly troll, you'd post your name and the details of your own specific problem with Satterlee. But we all know you won't do that, you're too cowardly. And not very bright either.... Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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Responded to your PM, good to hear from you! Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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Jd Steele, considering you have not actually contacted Satterlee, how have you come to the conclusion that Satterlee has no current business dealing with Trax? Fact is, you have no evidence that disproves my statements about Satterlee Arms current poor business practices. Jd Steele it really is a simple & logical process,..contact Satterlee and ask him if he has unresolved business dealings with Ar member Trax. The forum may be interested to know why you constantly seek to avoid getting verification directly from the owner of Satterlee Arms. As far as I am aware, nobody [outside of yourself] is restricting you from seeking verification from Satterlee. | |||
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i try not to get caught up in other people's pissing matches and what not, I like to find out what different makers are like to deal with. And I always like pics of stuarts work so was watching this thread, which netted me almost zilch. It did net me this though: Trax you're a sidestepping jackass. Those guys that never confront things directly and divert the subject and try and focus everybody on other things. Of course you're not the one that's talking out his ass, it's the guys that won't ask a person who likely has hundred's of clients to remember a person who they should know goes by a certain screen name and must be from somewhere. If you truly had the balls and wanted to help the guy out you'd shoot straight. I paid X amount of money for Y product with expected delivery date that has not been met. You're just completely vague so you can bad mouth somebody without backing up your bullshit. I got screwed on a knife, I posted all the facts on the forum where I had done the deal and so did all the other guys that truly had gotten taken by the guys. See when somebody isn't making shit up or trying to make up a story it's easy to put that information down and there's no reason not to. You've made my ignore list for being a fucktard liebeler. Red | |||
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AAYYUP!!! It's Ol' blue/22WRF back in drag. Watch out or Jeffe's gonna bounce you again!! Jim Kobe 10841 Oxborough Ave So Bloomington MN 55437 952.884.6031 Professional member American Custom Gunmakers Guild | |||
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Jim, I believe you're right! As you said, he uses the same modus operandi as 22WRF and he seems to have the same infantile urge to stir the pot in order to to gain attention. Also, he makes the same type spelling and grammatical errors as 22WRF, a real indicator in my book. It's hard for me to imagine a person who has studied the English language and how to use it effectively FOR 17 YEARS and still makes 8th-grader mistakes. Apparently his 'law practice' is failing and so he has plenty of free time to agitate the rest of us! Yep, he's 22WRF in drag, kinda hard to imagine 2 people who both could be THAT evasive and objectionable! Regards, Joe __________________________ You can lead a human to logic but you can't make him think. NRA Life since 1976. God bless America! | |||
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I do not know much about "drag" Never had the identity problem! Anyone can call Stuart..he's easy to talk to...He also has forgotten more about building actions that most of us will ever know. His actions feed the designated caliber right out of the box...try that test on ANY action offered. | |||
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Oh no. Don't ban him. He brings some comic relief to otherwise tedious days. Besides, every village needs its idiot. Jerry Liles | |||
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