quote:

Originally posted by Bobby Tomek:
That is outstanding. I must report my 2 latest episodes. Sadly, they were neither as easy nor as enjoyable as your experience.

With Hornady, I purchased 2 boxes of 7mm, 154 grain SSTs, and both boxes had the cannelures so crooked that it could be seen with the naked eye. On my first call, the guy got the lot # and my name & address along with work & home phone numbers. More than 2 months had passed, so I called back, and the person I spoke to said their was no record of this in the files.

He said to send in both boxes and that they would be evaluated and that someone would then contact me to either send those bullets back or else send replacements.

So I was going to be out of 2 bozes of bullets plus the postage and perhaps never get the situation rectified. If it took that long the first time, I had no confidence they'd get it right a 2nd time. So the bullets sit on the shelf...

Also this year, I contacted Weaver to request a set of windage/elevations covers. I offered to pay for them but was told "no charge." My original contact was in April; I received the covers app. 2 weeks ago (early September). It took 4 phone calls and an argument with a rep; I finally had to ask for a supervisor, and that got the matter fixed. (The "rep" insisted that the only way to get the covers was to send the scope in. Where do they find these people?????