http://www.weaponevolution.com...ontinued-QC-Problems Mossberg 930 SPX Continued QC Problems
Despite efforts from m24shooter lobbying for the rest of us and Mark Kresser (VP Sales & Marketing) with O.F. Mossberg stating that there are changes being made at Mossberg to improve QC, I believe these changes are slow to come.
I ordered a Mossberg 930 SPX from Clyde Armory despite having read all the issues about canted front sight, stripped receiver, loose trigger housing, etc. -- mainly because I believe it is a great shotgun.
My 930 SPX arrived on 9/28/2009. I was excited and eager to open the box and once opened, I inspected it and. . . ..it has a canted front sight and loose trigger housing right out of the box.
The loose trigger housing doesn't bother me too much; it was the canted front sight that bugged me since I thought this issue has been resolved by Mossberg. At this point, I didn't even bother to go any further to check the front screws of the picatinny rail to determine whether they were over-torqued and stripped the receiver or not. They appear to be on solid so I did not want to mess with what was not broken.
I called Mossberg Customer Service this morning (10/8/2009) around 08:00 and surprisingly, a human named Rick answered the phone on the other end. He was polite when I explained my woes and offered to send a call tag so I can send the barrel back for a brand new replacement. I asked him what the turn-around would be and he said as soon as I get the call tag label, send him the barrel, and he will send a new one out. This part sounds like an improvement over what some of you have experienced previously dealing with Mossberg on the 930 SPX problems. But I will have to wait and see about this to believe it.
I will keep everyone posted on the progress of this matter. In the meantime, I would like to know if anyone has ordered a new 930 SPX recently and is experiencing these recurring problems that supposedly have been corrected by Mossberg?