Just wanted to relate a positive experience I recently had with Sturm, Ruger, and Co.
I bought a used and hard-to-find Ruger 77RS Mk II in 7x64. After test firing I noticed two problems; the extractor did not work and there was a small crack developing in the stock, right side, just above the trigger. After 8 rounds, I noticed the crack was lengthening. I emailed Ruger, sent the rifle in, and two weeks later got it back. Ruger had not only fixed the faulty extractor but had replaced the stock with a very nice piece of walnut.
In return, I made a generous contribution to the NRA-ILA.
Happy New Year and good shooting to everyone.

I don't own many of their firearms but the ones I own, they have been very first rate and taking care of issues.

A nice story, on two counts:

(1) kudos to Ruger for excellent customer service, and

(2) kudos to steyrsteve for expressing appreciation with a donation to help defend gun rights.

Class acts by both parties. Well done!

I like Ruger rifles and the little manlichers in .308, 250-3000, 30-06 and 270 are awesome little carbines..

I believe the Ruger African model to be the finest rifle made by any company including the great Win. M-70..Its just nice and came in 9.3x62, 338, 375 Ruger, Win to name a couple..really nice slim wood, iron sights and scope rings. But alas the went and stuck a muzzle brake on it, I guess the dumb a__ bean counters at work again, where do they get these guys! and I know sales went soaring down.

I agree with Ray completely. I own more Ruger rifles than any other brand, but I also own Dakotas, Winchesters, CZs and Remingtons. I like CRF, so I am selling all of my Remingtons.

I love their African in the calibers Ray mentioned, 338, 9.3x62, and 375 Ruger; 7.75# with slim, trim stock, integral bases and the best open sights on a factory rifle IMHO. Much improved trigger as well.

I was ready to buy the new African in 416 Ruger, and then they put on the muzzle brake. No sale. I am hoping that Ruger comes to their senses, and offers the African with or without the brake system(like the 'old style'). I would buy one as soon as it hit the streets.

Isn't the brake removeable? If so, doesn't seem too bad.

quote:

Originally posted by Atkinson:
I like Ruger rifles and the little manlichers in .308, 250-3000, 30-06 and 270 are awesome little carbines..

I believe the Ruger African model to be the finest rifle made by any company including the great Win. M-70..Its just nice and came in 9.3x62, 338, 375 Ruger, Win to name a couple..really nice slim wood, iron sights and scope rings. But alas the went and stuck a muzzle brake on it, I guess the dumb a__ bean counters at work again, where do they get these guys! and I know sales went soaring down.

I was a real fan of Ruger in the '80s and '90s despite the issues I had with their QC and customer service. They finally really pissed me off with a 77-22 that shot 6 to 8 inch groups at 50 yards, I sent it back, they didn't fix it. The very unpleasant woman at Ruger I talked to several times about it would not even promise the gun would be fixed if I sent it back a second time at my expense. I sold it at a big loss and have bought very few Rugers since. Every time I get a notion to buy a Ruger I remember that 77-22 and almost always buy something else. I have heard they have improved their QC and CS, good thing too but too late for me.

The stock broke on my 416 Rigby......about three weeks before and Africa trip......sent it to Ruger they had a new stock fitted and the rifle back to me in 10 days.

Great service I say.