I placed a $150+, 11 item order on Thursday September 6, 2007 at 9:50AM. My VISA card was charged on this date.

Everything was in stock, available to ship. The customer dis-service response to my questioning email said it should be on the truck Monday morning. But the order still has not shipped! Their 99% same day shipping ad copy seems to be so much BS.

Anybody else have the same problem recently?

I've placed 4 orders in the past 2 months ,3 of them before the cutoff time and all were in the UPS system that night. I could understand how they might miss one or two but they have been pretty good to me over the years.

Every order I’ve ever placed with midway was shipped couple of days after placing order not same day. But im pretty sure it’s because I place such huge orders at a time. But when they do ship it only takes 3 days to get to me, usually.

Looking at the last five orders 4 were shipped same day. One next day but I believe I missed the cut off.

Ordered brass the last week of Aug and received it the same week.

I've never had a shipping time frame issue with Midway. Quite to the contrary, I think they're fast.

i shop Midway a lot and have since they started up. I have never had a problem with their service. I believe the 99% to be pretty darn accurate.

The only time they have shipped outside the same day window with me is when I specified Priority mail. Went out the next day. I would call and find out what's up.

I am new to reloading and have placed 5 orders to MidwayUSA in the last 6 weeks. I am very happy with the shipping time, mostly shipped following day since I place orders late. The delivery time to Indianapolis via Chicago is
2 to 3 days.
Pat

onefunzr2, I'm sorry you're having problems with your Midway order but my experience leads me to believe that you fall into the 1% category for them.

Midway is consistently the fastest-to-deliver of any of the mail order houses I frequent. I think that none of the other places even put their shipping stats on their webpages for good reason...it would be downright embarrassing for them. For example: I often buy from Natchez because they have good prices on some items, but it might take 10-14 days to get to me. I never buy from Natchez if it's something I need quickly. Midway is consistently 2-4 days to my door even when they're shipping UPS Ground.

I personally find Graf & Sons to be frendlier and their prices were better and so were the shipping prices . But thats been a while ago cause im loaded up thank god with all these increases .

Another one I really liked was Widners in Johnson City Tenn

Of my last 6 Midway orders , all placed before the cut off, two shipped the same day, two shipped the next day. one three days and one five days. When I called and asked why the 5 day wait, I wasnt given any real answer. They didnt know why as everything I ordered was in stock. Bet your butt my card was charged the same day the order was placed. I sent the whole order back it cheesed me off so much. I also had placed an order for a gift and clicked the box to send the invoice plain mail and not in the package. They sure as heck sent it in the package. I am no longer a Midway customer. I use Graffs.

quote:

I've never had a shipping time frame issue with Midway. Quite to the contrary, I think they're fast.

This has been my experience w/ them also.

I was ordering once a week, and spending ~$2k/ year from Midway, until he started charging for shipping in 2001.

It was like getting out of the habit of having eggs for breakfast, it took some will power, but now I buy from graf, LS&B, Sinclair, Midsouth, etc. and I am better off now.

It finally shipped today, delivery on Friday. Their customer dis-service finally called me after I sent another email asking what was the holdup. Their answer was that they are swamped with orders. And they do notify customers if there is a shipping problem, but not if your order is just waiting to be processed. Mine was labeled 'processing' for 5 days! That's a crock...it was just waiting in the 'in' basket. Perhaps Larry P. left too many 'processors' off for migratory bird season?

I would say their 99% fast shipping claim must be figured on the total of orders taken in the 30 years they have been in business. I definitely fell into their 1% crack.

I have had pretty good luck with MidwayUSA. I generally order after their cutoff time and they seem to get the order done quickly. They are also quick about charging my credit card too. Usually recieve things here in Montana in about a week.

Graf's has been substantially slower, my most recent order was placed on a Thursday and wasn't processed until Tuesday. $3.95 for shipping is worth the wait if you can wait. FedEX delivered 4 days after the estimated arrival. So my issue was with FedEX leaving my package in Kansas for several days. I expect shipping to take atleast 10-16 days on Graf's orders.

NatchezSS isn't near as quick as Midway, but they have good deals sometimes and delivered in about 7-10 days. Shipping can be little high for things too.

Something has changed with Midway in the past several months. I have had three of my orders shipped four to six days after the order was placed. Same deal as others have said, order placed before deadline and items in stock. One excuse was them being very busy and other excuses were they didn't know. Funny thing is that the orders were shipped immediately after contacting them. I assume that it is probably growing pains. So you know I have been dealing with them since Jan. 2002 and just received my 119th order from them. Other than the recent few delayed shipping problems they have been just great.

Midway shipping charges are out of line. Even with a dealers discount I can beat thier prices by going through Cabelas.

Everytime I've ordered from them, they've been dead on. Extremely fast IMHO.

quote:

Originally posted by SShooterZ:
Everytime I've ordered from them, they've been dead on. Extremely fast IMHO.

Yep, that's been my experience too..The same day or the next day for sure,...it just depends on the cut-off time when you place your order...

Keep in mind that we Americans are spoiled, tending towards the making mole hills in to intire mountain ranges.
Jim