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One of Us |
I have used RCBS dies for some calibers and have always found there products great. About a 1 1/2 year ago, I bought a vibratory case cleaner and it stopped working just after the year warranty was expired. I emailed RCBS and told them that the cleaner had stopped working, but it's been about a year and a half. I told them I know the warranty was for a year and asked if they could fix it. Even though the warranty was up, they still said to send it in and they would fix it free of charge. I just got the unit back and opened the packaging to find that they sent me a brand new cleaner. I have to say, I'm impressed. They wanted to make me happy and make sure that the money I spent was well spent. Has anyone else had similar experiences with RCBS | ||
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one of us |
I have bought used dies at a gunshow and found the size die all scratched up. I sent it back and recieve a brand new die in return. Lyle "I would remind you that extremism in the defense of liberty is no vice. I would remind you also that moderation in the pursuit of justice is no virtue." Barry M Goldwater. | |||
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One of Us |
i chrushed my expander ball for one of my dies and asked for 2 of them so i could have a spare. they sent me 2 at no charge good service | |||
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One of Us |
how did you crush the expander ball? | |||
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One of Us |
I fully concurr....but this is typical of the reloading companies.....did you know that if you stick a case in a sizine die that Hornady will remove it free.....and it' makes no difference whose die it's in! /////////////////////////////////////////////////////////////////////////// "Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery." Winston Churchill | |||
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one of us |
Wow, crushing one of your balls, that must have hurt. RCBS has treated me very well in the past. Everything from reloading data and advice to fixing something when I was stupid. CISSP, CISA, CRISC looking for a IT Security/Audit Manager spot | |||
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