RCBS Customer Service

14 April 2022, 23:29

74man

Just wanted to give a shout out to RCBS for having the best customer service in the reloading industry. Yes, their equipment has a high price but you cannot beat their Customer Service and their warranty on their equipment. They have fixed all my dies, even though the damage was my fault, supplied items at no charge and answer all my concerns about their equipment no matter how dumb the questions I had were. They have the best Customer Service of any reloading equipment suppliers that I have dealt with. Just to let everyone know how good they really are. I have some Lyman and Lee and Hornaday equipment and when I contacted their customer service I was very disappointed at the responses I got back. RCBS has the best CUSTOMER SERVICE!!

15 April 2022, 00:57

carpetman1

quote:
Originally posted by carpetman1:
[QUOTE]Originally posted by 74man:
Just wanted to give a shout out to RCBS for having the best customer service in the reloading industry. Yes, their equipment has a high price but you cannot beat their Customer Service and their warranty on their equipment. They have fixed all my dies, even though the damage was my fault, supplied items at no charge and answer all my concerns about their equipment no matter how dumb the questions I had were. They have the best Customer Service of any reloading equipment suppliers that I have dealt with. Just to let everyone know how good they really are. I have some Lyman and Lee and Hornaday equipment and when I contacted their customer service I was very disappointed at the responses I got bac
k. RCBS has the best CUSTOMER SERVICE!!

very true

15 April 2022, 01:30

Hogbreath

I'0ve always had excellent service from RCBS!

15 April 2022, 02:19

cal30 1906

They are excellent in standing behind their products.

If it cant be Grown it has to be Mined! Devoted member of Newmont mining company Underground Mine rescue team. Carlin East,Deep Star ,Leeville,Deep Post ,Chukar and now Exodus Where next? Pete Bajo to train newbies on long hole stoping and proper blasting techniques.
Back to Exodus mine again learning teaching and operating autonomous loaders in the underground. Bringing everyday life to most individuals 8' at a time!

15 April 2022, 07:26

B L O'Connor

I've used the RCBS customer service too. They are truly a cut above.

15 April 2022, 09:23

NormanConquest

Yes, they really are. I used to buy all my wildcat dies direct but I was informed that they can't do that anymore. When I called customer service that's what I was told, a change of policy but I also needed a threaded bushing for one of my presses + he sent it to me at no charge. Good folks to deal with.

15 April 2022, 16:05

p dog shooter

I only used it once that was when I dropped a object on my scale beam.

Sent the scale in the replaced the beam recalculated it.

Sent it back no charge.

15 April 2022, 18:20

Camdog

Matches my experience as well. Excellent.

15 April 2022, 22:37

df06

I have lots of RCBS stuff, never needed their service.

15 April 2022, 23:41

Michael Michalski

My 30+ year old RCBS powder measure's plastic reservoir got cloudy and had powder stuck to the inside which would not clean up. One phone call and they sent me a new one and said it was on "warranty" (?). I've got lots of GREEN reloading stuff and will get more.