Want to thank & plug Redding

I asked a Tech if one of their replacement decapping rod assemblies would fit a Herter's die I recently inherited. Not only did he help me figure it out, he sent me a free assembly.

Now that's customer service

I'll second the kudos to Redding as well. I recently bought a used set of Redding competition dies. When the dies arrived, the bullet seating stem fell out of the die. I called Redding and asked what the replacement locking clip would cost. I was told by the service rep "what's your mailing address?". Three days later had the part and an extra one. The products are great and the service is too. THANKS REDDING!

I have used Redding for decades.

quote:

Originally posted by Abob:
Want to thank & plug Redding

I asked a Tech if one of their replacement decapping rod assemblies would fit a Herter's die I recently inherited. Not only did he help me figure it out, he sent me a free assembly.

Now that's customer service

I also had an enquiry about some old Redding dies sets and had a reply from Redding within 24 hours. Excellent Service!!!

They also make some pretty good products too!

I have found them to be excellent too.