Wow! Am I impressed with RCBS! Recently I broke the decapping pin for my .223 die. I contacted RCBS to see about buying a couple of new pins.

Not only did they contact me almost immediately to find out the EXACT die set I had, they sent me not only five decapping pins, they sent a whole shaft to replace the original one. AND, they refused any payment even though I believe it was my fault the pin got broke in the first place!

You rarely, if ever find customer service like that nowadays....

Yep they spend $$ sending you parts on a $30 item and GM won't spend a $ to fix the ignition switch that is killing people.

Government Motors? As a guy that likes old Chevy,s, chaps my ass to say that, but if the foo shits...

Emailed rcbs earlier this week to purchase an expander ball for my 270 Weath mag dies as I had damaged mine ( my fault). Got an answer back next day that it was in the mail free of charge. Now that is service