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Bad experience with Midway order: UPDATE 7-6-2013
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NEJack
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quote:
Originally posted by dpcd:
Yep, here is what Midway is doing now; shipping via FED EX or UPS to your local US Post Office. The package then gets delivered by the post man/woman. I called Mid on it and they said that method was used to save on shipping costs. I asked my mail lady and she said it is common now and they get lots of shipments that way. I was at the PO the other day and what do you know: the UPS truck was unloading stuff there. What next?
For me, that adds six to ten days in transit. It goes to a local PO clearing house and sits for a week. What is odd is that Brownel's USPS gets to me in under three days.
 
Posts: 727 | Location: Eastern Iowa (NUTS!) | Registered: 29 March 2003Reply With Quote
packrattusnongratus
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Once I had the screwdriver/torque wrench that wouldn't hold the tips. Midway sent another one no charge. The C/S gal on the phone said don't send it unless a request is made. Fine with me. I have a few extra tips. One time I was unable to sleep and made an order around 0330. To my surprise it was on my doorstep when I got home that afternoon! Brownell's tends to charge me more for equivalent products. But sometimes they have a unique product. And the delivery times are only about one day longer from Iowa.
 
Posts: 2140 | Registered: 28 May 2002Reply With Quote
MT
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I ordered some bullets last week shipping from midway $21 for two boxes of tsx's shipping from Cabela's $5. I have ordered a lot from Midway but I am done with them.
 
Posts: 166 | Location: Alaska | Registered: 05 October 2009Reply With Quote
Bear in Fairbanks
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MT:
I do everything I can avoid "Upchuck Express" or "Fedup Ex."
Years ago, they couldn't find my house even after explicit instructions. Had about $300 of stuff from Cabelas delivered to a neighbor about 1/4 mile away. Had hassles with Midway too & don't order from them either.
I had cabelas put anote on my account to only ship via USPS. Takes longer but....
Anyway, I ordered about 6 boxes of Partitions from Cabelas and even after the postage, the price was +/- about $1.00 a box that they were here in Fairtown. I can't complain about that.
Just what I do.
Bear in Fairbanks


Unless you're the lead dog, the scenery never changes.

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Posts: 1544 | Location: Fairbanks, Ak., USA | Registered: 16 March 2002Reply With Quote
Duckear
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Midway today isn't anything like Midway was in the 90's.

Sad.


Hunting: Exercising dominion over creation at 2800 fps.
 
Posts: 3113 | Location: Southern US | Registered: 21 July 2002Reply With Quote
lrich
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Only dealt with Midway twice and both times were not good. The last time, I ordered 2 boxes of ammo that were listed as in stock. When the order arrived, only one box was shipped.

I called and inquired and was told that they in fact had only one box in stock when they shipped but now had another box of what I'd ordered. They said they would be glad to sell me that box but I would have to pay for shipping again.

I'm finished with Midway.


Hook em Horns
 
Posts: 335 | Location: Austin, Texas | Registered: 11 February 2012Reply With Quote
Suwannee Tim
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quote:
Originally posted by NEJack:
quote:
Originally posted by dpcd:
Yep, here is what Midway is doing now; shipping via FED EX or UPS to your local US Post Office. The package then gets delivered by the post man/woman. I called Mid on it and they said that method was used to save on shipping costs. I asked my mail lady and she said it is common now and they get lots of shipments that way. I was at the PO the other day and what do you know: the UPS truck was unloading stuff there. What next?
For me, that adds six to ten days in transit. It goes to a local PO clearing house and sits for a week. What is odd is that Brownel's USPS gets to me in under three days.


You say it ADDS 6 to 10 days? Really? It has added one day to the dozen of so Mail Innovations shipments I have gotten from Midway over the last 6 months. If USPS brings it on Saturday it doesn't even add one business day. I can assure you, neither at UPS or at the "local PO clearing house" (is that another way of saying Post Office?) do packages sit for even one day. In fact the "local PO clearing house" has a phrase for that which is "Delaying the Mail" and it is a felony and they can and do prosecute "local PO clearinghouse" employees who do it. A couple of years ago a local Letter Carrier was sentenced to two years in prison with 18 months suspended. She went to the "local BOP clearinghouse" also know as the the United States Bureau of Prisons for 3 months for doing just that, delaying the mail.

I have ordered a bunch of stuff from Midway over the years and the few problems I have had have been taken care of. Example, I ordered a rifle rest, a heavy thing about 40 pounds. After it arrived I didn't like it, I called and complained that the description was incomplete. Midway sent a call tag for UPS to pick it up and they refunded shipping.


Suwannee Tim
 
Posts: 140 | Location: Way down upon the Suwannee River. | Registered: 02 March 2011Reply With Quote
BISCUT
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Originally posted by carpetman1:
I think alerting members of this site is very appropriate and I appreciate you doing it. BTW I quit ordering from Midway years ago when they quit including postage in the price. Not that this was a price increase--face it folks we were paying postage. Potterfield the owner or president or whatever he is was very pompous in that it was his company and he could do whatever he wanted---very true but the customer can take it or leave it--I left because of his attitude. The second thing about this new change was that customers that had stuff on back order would now be charged shipping. A contract existed and Midway would not honor it. Midway should have bit the bullet--it was THEIR fault---not the customers that the order had to be backordered. The way they handled this situation is about what I'd expect from them.


Add me to no thanks Midway crowd. I use to order over 7k a year (my items as well as some of my department members orders) and after years of no issues had a few. They took care of the first one and when it happened again on the very next order they basically said screw!

I look to the other suppliers first...only order from Midway if I absolutely have too.
 
Posts: 969 | Registered: 13 October 2009Reply With Quote
Marty
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quote:
Originally posted by Matt Norman:
I'm very much aware of the market situation the past several months and the volume of orders such places are getting. I waited over six months for the order and tried to be patient. And now it's been a week since I cancelled the order and still no refund on my credit card. And at the time I cancelled they told me it would take 24 hours and that they would email me to confirm. None of which has happened.

And today when I called I was again put on hold for ~10 minutes only to be told they didn't have an answer but would check into it and let me know sometime soon.
 
Posts: 1981 | Location: South Dakota | Registered: 22 August 2004Reply With Quote
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