Over the winter I purchased a Swarovski Nova 3-39x36, used at a gun show. I'm guessing the scope is about 20 years old.

When I got it home I was looking through it and thought the image was very yellow-looking and very dark. It's hard to explain, but it seemed to still have good resolution and contrast but it looked like it had a sun filter on it.

So I called Swarovski and explained to them that I was NOT the original owner and that I purchased it used at a gun show. They told me to send it in for repairs. I sent it in early May, they told me to expect 10 weeks for repairs.

I just got it back from Swarovski (June 27th) and it's like looking through a new scope again. They cleaned the lenses on the outside and inside and re-charged and sealed it. They also included an instruction manual and a lens cleaning cloth.

They notified me when it arrived at their facility, gave me tracking when it shipped out and didn't charge me a dime for the service.

All in all I would rate the service an A+

How much did that cost, Rub Line?

I bought an old S&B 1.75-6 with a yellow tinge and thought likewise, having heard that yellow filters could be helpful in shooting. Mine is just to put in a box, so I won't be sending it anywhere.

I once sent them a well used 3 x 12 30mm to have the tube replaced (around 2008 or 2009). It was 15 years old and had been on so many guns it had scope ring marks and even some compression of the tube. I think they quoted me something like $225 to rebuild the scope. I got it back about three weeks later, completely rebuilt and covered under warranty, even though I had not asked or expected that. Outstanding servcie indeed!

quote:

Originally posted by sambarman338:
How much did that cost, Rub Line?

$0.00

That's good, Rub Line. My old Kahles cost $540 when it fogged up and I sent it back.

Tiggertate, your story makes the best-axe joke sound a bit tame. At least erector tubes come out. I tried to pull an old Nickel Supra to bits but suspect the erector set is cemented in.

I have a Nickel Supra also. I sent it to Lee LeBas and had it rebuilt for about $225. He disassembled it (don't know how he dissolved any glue) had one set of lenses re-glued at an optics lab and rust blued the tube. I thought that was pretty reasonable.