I purchased a Ten Point Nitro X at one of the shows. It was delivered in May. I have been busier than hell and have done nothing with it. Today, I sent someone with it to the local Ten Point dealer to set it up. No big deal. At least that is what I thought.

They called me to inform me that they could not get the bow to shoot. WTF I thought. I asked for details. Yes, I heard it right. The bow would not shoot.

They called Ten Point who was quite certain they were all idiots. After collaboration with the know it alls at the factory, the bow will not shoot. Hell, they cannot even release the string.

Ten Point wants me to send it back. They are going to send me a new one.

Now I have a cocked bow to ship. Great. Talk about dangerous.

As long as there is no arrow on the barrel and its in a box it shouldn't pose any danger to anyone. Sounds like there customer service is top notch if they are sending out a brand new bow.

A decent archery shop should have a fixture in which they could mount it to relieve the tension on the limbs as they would have to do to restring it.

Any company that manufactures anything has repair shops that is why they give a warranty with the purchase. I had to return my Blazer rifle 3 times until they got the fix correct.

quote:

Originally posted by Snyper:
A decent archery shop should have a fixture in which they could mount it to relieve the tension on the limbs as they would have to do to restring it.

Even under factory direction, they cannot relieve the tension.

On most cross bows including ten points and I have 2 have of them, they have multiple safeties one in the forearm and one near the trigger including a "no arrow (bolt) safety which will not allow the bow to be fired empty. Any one of these safeties could be malfunctioning. As said earlier any bow shop can relax the limbs so the string can be disconnected and in a pinch use one of those medium duty ratchet straps which I have used to change strings, I would not be afraid to send it but be certain to indicate that there is a tension devise inside so careful handling or better yet let ten point arrange return through omne of there dealers

quote:

Originally posted by raamw:
On most cross bows including ten points and I have 2 have of them, they have multiple safeties one in the forearm and one near the trigger including a "no arrow (bolt) safety which will not allow the bow to be fired empty. Any one of these safeties could be malfunctioning. As said earlier any bow shop can relax the limbs so the string can be disconnected and in a pinch use one of those medium duty ratchet straps which I have used to change strings, I would not be afraid to send it but be certain to indicate that there is a tension devise inside so careful handling or better yet let ten point arrange return through omne of there dealers

This is my 3rd crossbow from Ten Point.

It was taken to an authorized dealer. Not by me personally. The dealer called the factory.

It has been sent back per the request of Ten Point. To date, I have not received the new crossbow.

The good people at Ten Point sent me a new crossbow. I shot it 3 times to zero it. I shot it 3 times skewering 3 hogs . Now the new crossbow will not shoot after a grand total of 6 shots.

Take a look at the Excalibur line of crossbows. Being recurves they are a less complicated design.

That is bad luck for sure. Hope it gets sorted out for you.

I second take a look at Excaliber, one of the reasons I bought one is they are simple and no pulleys and such to make it complicated. Have had mine 10+ years now no issues, hope it remains trouble free. Easy to release it with a rope so you don't have to shoot it to unload.

The issue ended up being simple. It was the anti-dry firing mechanism. It was fixed in seconds.

It has done it again.

Time for a change? A crossbow with a bad trigger mechanism scares me.

When the Barnett line of crossbows hit the stores a few years ago I got one. The trigger would not fire so I got another one and that will not fire either!

The newest one is called a "whitetail' hunter.

I may take it to a local shop where they have a archery shop or throw it in the trash that goes out Wends day.

The archery shop noticed that one of the rubber bumper string stops was missing. I saw it fall on the floor in my basement, So far I can't find it. The design of this crossbow is poor. Sure enough another bumper will get lost!

If I don't find it by Monday I will tell the shop to sell it to someone who does not like guns and to keep the money.

I spoke to the archery shop today. They managed to get it uncocked. However, it did the very same thing again the next try. Upon inspection, they believe it is the cocking mechanism. It does not go back far enough.

Let me put this in perspective. I spent something in excess of $2,000 for this crossbow. The first one wouldn’t shoot at all. The replacement worked for less than 10 shots.

I ain’t happy.

To be fair, none of my other two Ten Point’s have ever had any problem at all.

Excalibur seem to be the go.

I wrote a negative review. I did make some positive comments where warranted. For example, about accuracy and speed.

First thing this morning, I got an e mail from Ten Point. I was impressed. I have provided the information requested. We will see what happens.

Ten Point was all over this . They spent considerable time with me trying to figure it out. In the final analysis, a single nut was loose in the crank. This made it slip and never cock properly.

I cocked it and shot it. No problem. He told me to do it 3 more times. On my next attempt, I immediately knew something was wrong. The bowstring had come off.

They are sending me a new one.

I

I have a Ten Point. It has never failed like this. I am glad they are taking care of this for you.

quote:

Originally posted by Aspen Hill Adventures:
I have a Ten Point. It has never failed like this. I am glad they are taking care of this for you.

I have two others. They have never failed me either. Something is off with this one.

I have to give them an A+ for customer service.

Larry, it is comforting to know they are taking care of the problem. These are expensive crossbows. I am soon to grease mine up for some freezer meat here in SW Missouri very soon.

quote:

Originally posted by Labman:
Take a look at the Excalibur line of crossbows. Being recurves they are a less complicated design.

This. No need for all those cables and cams..

In the final analysis, the real problem was the hand crank. It has a clutch. At some point, it starts to slip. It simply needed to be tightened a bit.

Yesterday I headed out to one of my blinds for a deer hunt with my Ten Point. I noticed the housing on both sides of the stock covering the accudraw crank case were all loose. Fortunately I had a pocket knife with me that had a phillips head screwdriver on it.

I just hope that you didn't have to be put on hold for long. One of the limbs split on my Carbon Express and I am currently at the 2hr mark waiting for someone to answer the phone.