quote:Originally posted by Beretta682E:
Have the gun in my possession.
As happy as i can be - its my birthday and getting back the rifle was the best birthday present.
Delta did charge me $50 for international custom - i did not want to fight with them. Gave them my cc and got the paperwork. Us customs in orlando were great.
Now the gun heads to Wayne at ahr for a new stock, metal bottom, bolt and refinishing.
Mike
quote:Originally posted by zwickie1:
Mike – Great to hear. Glad you were able to get your rifle back.
All/Larry – Was definitely not trying to start a kangaroo court, I believe that many could learn from my experience. After reading over my post again I feel I left out a couple of items as well:
1) Delta – Delta would not help me because we had filed a missing bag claim with Air Namibia. Air Namibia would not help us because Delta had lost the bags and had never received them from Delta. It was a vicious cycle trying to get into contact with anyone who would help. If you could get anyone on the phone with Delta, they would immediately say I’m sorry you filed a claim with Air Namibia please contact them and hang up on you. With Air Namibia’s $425 claim, we would have had to sign a liability release to get it. We respectfully declined.
2) Travel Agent – I don’t know that it is important who it was. You can read others reports and there are only basically two travel agents who handle 90% of Safari’s. If its not Gracy then it’s easy to figure out. I know many of you and it’s not a secret who it is, I have willingly shared that info. I have a very well documented email correspondence with them. In fact they emailed me after one month and told me they were to busy to help me out anymore. I never once received a communication correspondence from them that was not initiated by myself. I had to phone, email, hold, call back multiple times a day to get them to respond. A simple email or phone call that, “here is the status of where we are at”, would have been nice. If I am traveling with guns I will use Gracy.
quote:Originally posted by subsailor74:quote:Originally posted by Beretta682E:
Have the gun in my possession.
As happy as i can be - its my birthday and getting back the rifle was the best birthday present.
Delta did charge me $50 for international custom - i did not want to fight with them. Gave them my cc and got the paperwork. Us customs in orlando were great.
Now the gun heads to Wayne at ahr for a new stock, metal bottom, bolt and refinishing.
Mike
Good to hear Mike! So what ever happened to your V-C double?
quote:Originally posted by BulldogMaster:quote:Originally posted by zwickie1:
Mike – Great to hear. Glad you were able to get your rifle back.
All/Larry – Was definitely not trying to start a kangaroo court, I believe that many could learn from my experience. After reading over my post again I feel I left out a couple of items as well:
1) Delta – Delta would not help me because we had filed a missing bag claim with Air Namibia. Air Namibia would not help us because Delta had lost the bags and had never received them from Delta. It was a vicious cycle trying to get into contact with anyone who would help. If you could get anyone on the phone with Delta, they would immediately say I’m sorry you filed a claim with Air Namibia please contact them and hang up on you. With Air Namibia’s $425 claim, we would have had to sign a liability release to get it. We respectfully declined.
2) Travel Agent – I don’t know that it is important who it was. You can read others reports and there are only basically two travel agents who handle 90% of Safari’s. If its not Gracy then it’s easy to figure out. I know many of you and it’s not a secret who it is, I have willingly shared that info. I have a very well documented email correspondence with them. In fact they emailed me after one month and told me they were to busy to help me out anymore. I never once received a communication correspondence from them that was not initiated by myself. I had to phone, email, hold, call back multiple times a day to get them to respond. A simple email or phone call that, “here is the status of where we are at”, would have been nice. If I am traveling with guns I will use Gracy.
Maybe they should rename the company - "Travel Without Guns" for all the help you got.
Happy ending!
quote:Originally posted by zwickie1:quote:Originally posted by BulldogMaster:quote:Originally posted by zwickie1:
Mike – Great to hear. Glad you were able to get your rifle back.
All/Larry – Was definitely not trying to start a kangaroo court, I believe that many could learn from my experience. After reading over my post again I feel I left out a couple of items as well:
1) Delta – Delta would not help me because we had filed a missing bag claim with Air Namibia. Air Namibia would not help us because Delta had lost the bags and had never received them from Delta. It was a vicious cycle trying to get into contact with anyone who would help. If you could get anyone on the phone with Delta, they would immediately say I’m sorry you filed a claim with Air Namibia please contact them and hang up on you. With Air Namibia’s $425 claim, we would have had to sign a liability release to get it. We respectfully declined.
2) Travel Agent – I don’t know that it is important who it was. You can read others reports and there are only basically two travel agents who handle 90% of Safari’s. If its not Gracy then it’s easy to figure out. I know many of you and it’s not a secret who it is, I have willingly shared that info. I have a very well documented email correspondence with them. In fact they emailed me after one month and told me they were to busy to help me out anymore. I never once received a communication correspondence from them that was not initiated by myself. I had to phone, email, hold, call back multiple times a day to get them to respond. A simple email or phone call that, “here is the status of where we are at”, would have been nice. If I am traveling with guns I will use Gracy.
Maybe they should rename the company - "Travel Without Guns" for all the help you got.
Happy ending!
Ding, Ding, Ding we have a winner.
quote:Originally posted by Beretta682E:
Has anyone lost a rifle returning from Africa?
quote:
Has anyone ever lost a firearm in the airline baggage system?
quote:Has anyone been completely compensated for lost firearms and other accessories in the gun case?
quote:Originally posted by Caracal:
Glad you got it back
quote:Originally posted by Beretta682E:
Has anyone lost a rifle returning from Africa?
Yes 3times
quote:
Has anyone ever lost a firearm in the airline baggage system?
Yes 3times
quote:Has anyone been completely compensated for lost firearms and other accessories in the gun case?
Got it back 2times after 1 or 2 days. Lost it once completly still waiting for a compensation, which I'll never get.
2 Things I learned:
- Never take an expensive gun on a plane.
- All Airlines are useless when it comes to rifles!
Dennis
quote:Originally posted by JGRaider:quote:Originally posted by zwickie1:quote:Originally posted by BulldogMaster:quote:Originally posted by zwickie1:
Mike – Great to hear. Glad you were able to get your rifle back.
All/Larry – Was definitely not trying to start a kangaroo court, I believe that many could learn from my experience. After reading over my post again I feel I left out a couple of items as well:
1) Delta – Delta would not help me because we had filed a missing bag claim with Air Namibia. Air Namibia would not help us because Delta had lost the bags and had never received them from Delta. It was a vicious cycle trying to get into contact with anyone who would help. If you could get anyone on the phone with Delta, they would immediately say I’m sorry you filed a claim with Air Namibia please contact them and hang up on you. With Air Namibia’s $425 claim, we would have had to sign a liability release to get it. We respectfully declined.
2) Travel Agent – I don’t know that it is important who it was. You can read others reports and there are only basically two travel agents who handle 90% of Safari’s. If its not Gracy then it’s easy to figure out. I know many of you and it’s not a secret who it is, I have willingly shared that info. I have a very well documented email correspondence with them. In fact they emailed me after one month and told me they were to busy to help me out anymore. I never once received a communication correspondence from them that was not initiated by myself. I had to phone, email, hold, call back multiple times a day to get them to respond. A simple email or phone call that, “here is the status of where we are at”, would have been nice. If I am traveling with guns I will use Gracy.
Maybe they should rename the company - "Travel Without Guns" for all the help you got.
Happy ending!
Ding, Ding, Ding we have a winner.
That's piss poor service in my book. I don't see a problem at all with naming names when someone gets screwed.