For trips in the U.S.A. I think it's also the worst airline. I will NEVER fly on American Airlines again unless I have to be somewhere and there is no other airline that goes there and it's too far to drive.

Agree 100%. Will never fly AA again.

Gave up on American Airlines several years ago. Southwest for me

My 8 year old grandson refers to American Airlines as “Armpit Airlines”

Well...American Airlines is a Paradox..
They both Suck and Blow simultaneously

I'm not a fan of American or Ryan but I will agree with them that the survey was a piece of crap.

They surveyed 8,000 customers but in 2017, 4 billion people flew on airlines. That's a survey sample of .0002% and in the survey, only 43 people flew American Airlines

quote:

Originally posted by Fjold:
I'm not a fan of American or Ryan but I will agree with them that the survey was a piece of crap.

They surveyed 8,000 customers but in 2017, 4 billion people flew on airlines. That's a survey sample of .0002% and in the survey, only 43 people flew American Airlines

Actually, all surveys are canted one way or another, depends on who is doing it.

But, one generally does get an impression of what is going on.

As a rule, American and European airlines have dug a whole for themselves, starting with all sorts of lobbying to make sure they have as little foreign competition at home as they can.

I figured it would be a toss up with United.

But if they found out you were part of the survey they would beat you up then throw you off the flight!

quote:

Originally posted by Jason P:
Gave up on American Airlines several years ago. Southwest for me

Ditto for me.

I just want to get up and down in one piece. Speaking of SWA, Herb Kelleher passed away recently. A true pioneer of the airline industry. Sorry, Saeed, he was as lawyer. A link to some of it, but you can find many stories about this legend.

https://www.google.com/amp/s/w...-world-smaller/amp/R

Whoever did this poll has never flown long haul on a United 767. If they had AA would not be the worst.