Well, I overloaded my Cooper .223. It was an accident actually. I developed an accurate load for the rifle. But then I use some ammo left over from a prior .223 Interarms mini Mauser which I sold a couple of years ago. The ammo for the mini Mauser was too hot for the Cooper, so it blew a primer, stuck the case, and trashed the ejector and extractor. The ejector was jammed down into the bolt and the extractor was broken.

So I sent the rifle off to Cooper with a letter explaining what I had done, requesting repair, and asking for a bill for the charges. Since the damage was my fault, I fully expected to pay for it.

Inside of 10 days, the rifle was back with a repair note that said Cooper had replaced the bolt at no charge. FREE!

That is very fine customer service for which I would like to publicly thank Cooper Firearms. It's great when a manufacturer stands behind their product, but Cooper went well above and beyond the call of duty in this instance.

Thank you Cooper Firearms!

It's good to hear a company still cares about their customers. Kudo's to Cooper for a fine days work!

You got lucky this time, and I'm not talking about the favor Cooper did for you.

Now go get your bullet puller and start breaking down all that old ammo.

Recently I had a stock split on a new 204 MTV. Sent the rifle back and pleaded my case that I was heading to WY for a big PD shoot in 12 days. I admitted that I had other Coopers and I wasn't having to cancel the trip if I didn't get the 204 back in time. But, you guessed it, inside of 10 days it was back with a new stock. I ran out to the range to sight it in again and headed for WY the next day. That 204 is pretty awesome on PD's way out there, but that's another story.

Last week I went to Stevensville, MT to see Cooper's operation. As I have written elsewhere, I met a lot of nice folks doing jobs they enjoy. It was kind-a-like meeting the parents of your adopted children. Glad to see they all have come from a good home.

quote:

Originally posted by HP Shooter:
Now go get your bullet puller and start breaking down all that old ammo.

Under HP Shooter is that a picture of young Lee Marvin ? roger

It sure is nice to hear of good customer service. Good for them.

Great to hear. I just purchased my first Cooper (.204), and found the fit and finish to be perfect! Cannot wait to shoot it.

Knifemaker1 --- You have stepped off in to very deep water. If you enjoy quality in a well made rifle you most likely will be bitten by the "Cooper Bug". I just sent a cashiers check off to my favorite dealer back in Maryland for my 9th Cooper. Hell I didn't want to retire anyway why would I need any money put away.