I buy lots of odds and ends stuff from them.

Two weeks ago, I realize my last catalog is a year old.

So, I call and order a new one. They are five bucks with my discount. I order two.

$10 for two catalogs, and a whopping $27.95 for shipping. Screw me upside down and sideways!

I put the box inside the $11.70 Priority Mail Box, and it fit.


30 October, 10 am

Brownells just called me. New person took my order. They took the shipping charge (all of it) off my card and issued an apology.

I should have known better, they ARE good people.

Rich

It could have gone as Media Mail for half of your Priority box rate.

Thanks, thirdbite. I stand corrected. Still, the priority box would have saved quite a bit. I wonder if they are using priority boxes to send their other products and what sort of shipping they are charging for those.

I'm sorry to hear that Rich.I have had good relations with Brownell's for over 40 years;a shame as they are one of us.

Best, or worst part, depending on your point of view: the label says USPS Priority Mail and the box is a standard 13.5x10.5x3" external dimension brown box that will fit inside the medium Priority box ($11.70) sitting here on my desk.

First time I ever felt taken advantage of. This is something more along the lines of Midway...

You are right of course,still a shame from a company that we liked to deal with.I would feel jilted if something like this had occured by Dillon. As to Midway,my pet peeve is that every time I order something by phone they are out of stock. Not to mention that when Larry hands over that big check to the NRA he acts like it comes from him,not all of us who do the roundup.

They are not the only one Natchezss screwed me big time on shipping also no more business for them from me.

Excessive shipping and handing charges have become a huge profit center for a lot on companies.

I personally find Midway's shipping charges to be quite reasonable, as are most of the many outdoor product sellers I deal with.

I mean, if you're buying online, the shipping charges are shown before paying. If you think they are excessive, damn, don't buy whatever you're trying to purchase. Seems simple to me.

+1!!

quote:

Originally posted by Gatogordo:
I personally find Midway's shipping charges to be quite reasonable, as are most of the many outdoor product sellers I deal with.

I mean, if you're buying online, the shipping charges are shown before paying. If you think they are excessive, damn, don't buy whatever you're trying to purchase. Seems simple to me.

They sent me a survey by email after I made an order.
One of the questions asked about shipping costs.
Told them it was too high and getting unreasonable and I don't order much from them any more due to those costs.

They offer the Edge program where you can pay $50 a year and not have to pay shipping.
It would be good for someone who deals with them a lot.

As an example, yesterday ordered 16 boxes of 9 and 10mm ammo from Midway. Shipping was $13.49. Seemed very reasonable to me.

My last order from Brownell's resulted in some pretty high shipping charges.

quote:

Originally posted by Gatogordo:
As an example, yesterday ordered 16 boxes of 9 and 10mm ammo from Midway. Shipping was $13.49. Seemed very reasonable to me.

Very reasonable.

Was checking prices on some shotshells from RST today. Shipping for one box , $20.30, one case, $34.10

quote:

Originally posted by Idaho Sharpshooter:
I buy lots of odds and ends stuff from them.

Two weeks ago, I realize my last catalog is a year old.

So, I call and order a new one. They are five bucks with my discount. I order two.

$10 for two catalogs, and a whopping $27.95 for shipping. Screw me upside down and sideways!

I put the box inside the $11.70 Priority Mail Box, and it fit.

Sumsabitches...

Have you called them and pitched a bitch ? I know I would.

I suspect the companies pick one shipping method and company. They don't shop for the best price because it would take too much time.

Dave

Quote: "little pitchers have big years...".

I got a call from them. Seems there was a new person, and they mistakenly charged me.

Card charge removed, and an apology.

They caught the oops and fixed it.

Good to go again.

Rich

Cheaper than Dirt is certainly not cheaper than dirt when it comes to shipping. I ordered some reloading dies that no one else had, and I wanted them as I had no idea when someone else would have them in stock. So I ordered the dies, and just about soiled my britches when I saw the cost of shipping. But I ordered anyway...

They simply dropped the reloading die box in a padded envelope and charged me MORE than the cost of the dies for shipping and handling....

I expected at least a box and some bubble wrap. I'll never do business with them again....

When I was doing gun repairs + building rifles in the 80's the company that had the worst shipping charges was Jack First Dist.They usually had the part you wanted but a .50 cent spring or pin would cost +$20.00 in S+H. I had to wait to get a large order just to justify the order;you can't pass that much on to the customer.

I stopped at Brownell"s new showroom and distribution center in Grinnell last week. A very nice set up. Lots of handguns and black rifles. A decent selection of mid range shotguns and rifles too. There were a number of computer terminals where you could order out of the catalog and they would bring the items out to you in a few minutes. Overall, a very nice setup right on interstate 80.

Check on amazon if they carry it. They have a lot of gun and hunting stuff - no ammo or guns.

Mike

I'm glad that they are selling guns as well as the parts stock.It will help the bottom line. However I remember that Bob would not offer any gunsmithing services as he considered it a conflict of interests concerning his gunsmith customers. I totally agree.When I moved into the full sheet metal shop line I quit doing any HVAC jobs for the same reason.Just ethics.

I'm trying to figure out why you use catalogs since everything can be seen online with a click of the mouse.

I order from Brownells twice a month; I paid the $50 and I no longer pay any shipping charges.

I dont think I have ever paid for a Brownells catalog, they usually just sent them with other stuff Ive bought. But I havent bought anything from them for quite a while.

Fjold,

because it's hard to sit in my recliner, watch baseball/basketball, and see the monitor.

Generally, their prices tend to be too high, their "dealer" discounts minuscule to nonexistent. And they used to send out a free catalog every August. Big changes from a few years ago. It almost looks like some junior jerk-off with an MBA has been "squeezing" their business model for every nickel. Seems like everything is getting that way these days.

quote:

Originally posted by Fjold:
I'm trying to figure out why you use catalogs since everything can be seen online with a click of the mouse.

Because my catalog shows me the dealer pricing as well as retail and for some reason the website won't show me my dealer pricing.

I feel kind of sad. They said this catalog (#69) would be the swimsuit issue...

ISS
Does Trump's election ease your pain?

Dave

yesssssssssssssssssssssssssssss!!

quote:

Originally posted by Fjold:
I'm trying to figure out why you use catalogs since everything can be seen online with a click of the mouse.

But what if your wifi does not work that well in the bathroom?

Rich I have saved all my old Snap-On calendars in the attic since the 70's.Found a collectors catalouge the other day that claims they are worth quite a bit.Well,whatever the market will bear.

My fondest memories were of the "Norton Girls" ads in the motorcycle magazines...

I always liked the Rigid tool calendars as well. Very provocative. I remember one month when this bikini clad bade was straddling a pipe reamer.

I can relate...

Used to order a lot off Brownells,
shipping was quite reasonable even though I linve in New Zealand. Until about 3 years ago then everything changed to flate rate boxes and I found myself paying US$50 for 10 buck worth of bits. All got too hard. Shipping is a killer but its not just Brownells

Shipping charges are exactly why I will not buy Redding dies. I bought a set of 308 Norma Mag dies years ago in a secondary market, and the de-capping assembly was bent. I called Redding, told them what I needed, and paid for it with a credit card. What they sent was too short, maybe for a 35 Remington or such. I sent it back. When they finally got it right, I was charged for not only the stem, but for shipping charges for the second stem. Seems to me shipping was $11.70 for something they shipped in a yellow manila envelope you could put in a shirt pocket.

No thank you. Last time I will deal with them. Period.

Yep,word of mouth is powerful.I appreciate the customer service policy at Dillon. They have been great to me + everyone I know;besides they make a great product.If I had the space in the loading room I would buy another 650 just to save on changing out large or small primers.

Just did a complaint over shipping with them!!

My last order could have been sent in a padded envelope for around three dollars.

UPS shipped to USPS who sat on it for a week!!

Their response was, well for $16 you could have had it sent and had it in 3 days! Tracking showed in arriving in two days, UPS handed it over to USPS who didn't deliver until seven days later. Three days after UPS tracking said, possible delivery.

Thrown in a USPS priority box just over seven dollars and guaranteed 3 day! NO need to go the $16 dollar route!

Brownells needs to wake up!

Ive been doing business with them for 40 plus years. Never had to pay for a catalog and get a new one every year without even asking.