10 September 2003, 08:46
mstarlingI am shocked at the response from CZ-USA. I therefore sent them the following:
Gentlemen,
A major discussion of a modification you have made to the firing pins of CZ 550 and 550 Safari Actions can be found at:
http://www.nookhill.com/ubb/ultimatebb.php?ubb=get_topic;f=16;t=003861As of 2:15 pm 9/09/03 CDT, the last post in the string was:
Bill Mc
One Of Us
Member # 6742
posted 09-09-2003 18:33 ��� �� �� �� �� � � �� ��
------------------------------------------------------------------------
Here is the answer from CZ
Subject: RE: CZ firing pin spring retaining c clip
I dont think one incident of the clip coming off and the nut unscrewing
would constitute a need for concern. .It is a good idea to
check your firing pin nut, to insure it is screwed forward (clockwise as
you are shooting)all of the way against the clip. This will trap the clip
inside of the groove and prevent loss under recoil. This must always be
done after disassembly of the firing pin, as well.
If the clip is propperly seated you should not be able to un-screw the nut
any farther forward than the clip location (by hand). If this is not the
case and the clip pops out of the groove then the nut must be backed-off
and the clip re-positioned, then the nut jammed against the clip, as
before. Note: If the nut is not against the clip, it may allow the clip
come loose under recoil.
It is still not clear whether the one individual had ever taken the
assembly apart or not.
------------------------------------------------------------------------
Posts: 96 | From: North Georgia | Registered: Dec 2001 �|� IP: Logged
If this is the official CZ-USA company position on this issue, I can not believe you have heard what we are saying. I will take it upon myself to make it crystal clear:
1) The CZ 550 rifles were fast growing a reputation as a fine basic platform for the creation of dangerous game rifles even though they require quite extensive stock work to survive the heavy recoil of calibers like .416 Rigby, 458 Win Mag, and .458 Lott. With that work, many fine rifles have been created and gone into the field as trusted companions on dangerous hunts. Many lighter caliber rifles went into the field as they came from the factory and served their owners well.
2) The quality of the CZ 550 bolt rifles has put a real dent in sales of other factory standard rifles like Winchester and Ruger in these larger calibers.
3) The using community considers the change of the method of holding the firing pin spring from two nuts to that utilizing a single nut and a small clip to be unacceptable and to render the CZ 550 inappropriate for use in hunting animals that fight back with tooth, hoof, and horn. Your failure to remedy this design flaw will result in markedly reduces sales of these rifles, cast a pall on the resale value of many existing rifles, and confirm a belief that the company simply chooses not to listen to its customers ... very unfortunate but unavoidable outcomes.
Sincerely,
Michael Starling, Ph.D.
A satisfied owner of an early CZ 550 in .416 Rigby, who is now wondering if he will buy another CZ rifle.
12 September 2003, 05:44
mstarlingGuys,
Here are the last two exchanges with the CZ-USA folks. Sadly, the smith is certainly taking the position that their design is fine, and that there is no significant field experience to indicate a real problem.
Everyone should make his/her own decision depending on their experience ... but this input makes it difficult to view a box stock CZ 550 rifle as an acceptable field piece. Will absolutely have to go to a smith first. The first smith creating a sound replacement part will be doing the community a real service.
I think any additional interaction with me would be counter productive. I hope others have more success in helping these folks understand.
Status: U
From: "Eric Morris" <info@cz-usa.com>
To: <mstarling@earthlink.net>
Subject: Fw: Fw: From WWW: CZ 550 Firing Pin Spring Retention
Date: Thu, 11 Sep 2003 10:31:30 -0500
X-Priority: 3
X-Rcpt-To: <mstarling@earthlink.net>
----- Original Message -----
From: "Mike Eagleshield" <gunsmith@cz-usa.com>
To: "'Eric Morris'" <info@cz-usa.com>
Sent: Thursday, September 11, 2003 2:43 AM
Subject: RE: Fw: From WWW: CZ 550 Firing Pin Spring Retention
> It would serve anyone who carries a weapon into the field to insure that
> it is in good working order. Those who do not follow this rule can blame
no
> one but themselves. Good luck and good shooting.
>
> -----Original Message-----
> From: Eric Morris [SMTP:info@cz-usa.com]
> Sent: Wednesday, September 10, 2003 7:54 PM
> To: Mike Eagleshield
> Subject: Fw: Fw: From WWW: CZ 550 Firing Pin Spring Retention
>
>
> ----- Original Message -----
> From: "m. k. starling" <mstarling@earthlink.net>
> To: "Eric Morris" <info@cz-usa.com>
> Sent: Wednesday, September 10, 2003 1:49 PM
> Subject: Re: Fw: From WWW: CZ 550 Firing Pin Spring Retention
>
>
> > Sir,
> >
> > This concern began with an actual occasion in which a failure to fire
> > under challenging circumstances in the field DID occur.
> >
> > I will simply tell you that perception of reason to be concerned is
> > very important. You can, indeed, choose to be "take the moral high
> > ground" based on your beliefs and analysis of the design. Might be
> > wise to remember that you do not make the purchasing decisions.
> >
> > (Seems foolish to endanger a very nice market niche that already has
> > very strong customer loyalty over a cost lowering modification in
> > design ... especially since that customer base genuinely wants you to
> > be successful and would likely not have a problem paying the $5
> > additional cost that might result.)
> >
> > Personally, I have already chosen to take a pass on another CZ 550
> > (in .375 H&H) as a result of this discussion. I will simply start
> > looking for a design that has a lesser chance of potential failure
> > and a company that seems to care.
> >
> >
> > Michael Starling, Ph.D.
> > (Lucky enough to have acquired an early CZ 550,
> > now looking for a different supplier)
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > >----- Original Message -----
> > >From: "Mike Eagleshield" <gunsmith@cz-usa.com>
> > >To: "'Eric Morris'" <info@cz-usa.com>
> > >Sent: Tuesday, September 09, 2003 11:02 AM
> > >Subject: RE: From WWW: CZ 550 Firing Pin Spring Retention
> > >
> > >
> > >> These are valid concerns, and a report has been made back to the
> factory
> > >> about the issue. Since I have nothing to do with design
> > >> or manufacturing of these products, this is all that I can do for
> now.
> As
> > >> gunsmith in-charge of warranty service I have only recived
> > >> one bolt back claiming the clip was loose. On further inspection, I
> was
> > >not
> > >> able to screw the nut past the clip by hand on this bolt either. I
am
> left
> > >> with a "why fix it if its not broken" frame of mind and until
someone
> can
> > >> convince me that these things are unscrewing themselves all over the
> > >world,
> > >> I will stand behind that frame of mind. I invite anyone with a
> legitimate
> > >> complaint to feel free to call me
> > >> toll free at 1-800-955-4486(mon-fri). If I had time to read all of
> the
> > >> major on-line discussions on our products, I would have little time
> left
> > >to
> > >> devote to customer support. I will leave the dicussions to those of
> you
> > >who
> > >> seem to have plenty of time to devote the the subject. And If the
> "using
> > >> community" has any real proof to back up their claims, let them
> present it
> > >> to me. If not, please let them limit their personal opinions and
> comments
> > >> to the discussion group.
> > >> -----Original Message-----
> > >> From: Eric Morris [SMTP:info@cz-usa.com]
> > >> Sent: Tuesday, September 09, 2003 8:46 PM
> > >> To: Mike Eagleshield
> > >> Subject: Fw: From WWW: CZ 550 Firing Pin Spring Retention
> > >>
> > >>
> > >> ----- Original Message -----
> > >> From: "Michael K. Starling" <mstarling@earthlink.net>
> > >> To: <info@cz-usa.com>
> > >> Sent: Tuesday, September 09, 2003 1:40 PM
> > >> Subject: From WWW: CZ 550 Firing Pin Spring Retention
> > >>
> > >>
> > >> >
> > >> > This message has been sent from your website
> > >> >
> > >> > Gentlemen,
> > >> >
> > >> > A major discussion of a modification you have
> > >> > made to the firing pins of CZ 550 and 550 Safari
> > >> > Actions can be found at:
> > >> >
> > >> >
http://www.nookhill.com/ubb/ultimatebb.php?u> > >> > bb=get_topic;f=16;t=003861
> > >> >
> > >> > As of 2:15 pm 9/08/03 CDT, the last post in the
> > >> > string was:
> > >> >
> > >> >
> > >> > Bill Mc
> > >> > One Of Us
> > >> > Member # 6742
> > >> > posted 09-09-2003 18:33
> > >> > -----------------------------------------------------
> > >> > -------------------
> > >> > Here is the answer from CZ
> > >> > Subject: RE: CZ firing pin spring retaining c clip
> > >> > I dont think one incident of the clip coming off
> > >> > and the nut unscrewing
> > >> > would constitute a need for concern. .It is a good
> > >> > idea to
> > >> > check your firing pin nut, to insure it is screwed
> > >> > forward (clockwise as
> > >> > you are shooting)all of the way against the clip.
> > >> > This will trap the clip
> > >> > inside of the groove and prevent loss under
> > >> > recoil. This must always be
> > >> > done after disassembly of the firing pin, as well.
> > > > > If the clip is propperly seated you should not be
> > >> > able to un-screw the nut
> > >> > any farther forward than the clip location (by
> > >> > hand). If this is not the
> > >> > case and the clip pops out of the groove then the
> > >> > nut must be backed-off
> > >> > and the clip re-positioned, then the nut jammed
> > >> > against the clip, as
> > >> > before. Note: If the nut is not against the clip, it
> > >> > may allow the clip
> > >> > come loose under recoil.
> > >> > It is still not clear whether the one individual
> > >> > had ever taken the
> > >> > assembly apart or not.
> > >> > -----------------------------------------------------
> > >> > -------------------
> > >> > Posts: 96 | From: North Georgia | Registered:
> > >> > Dec 2001 | IP: Logged
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > If this is the official CZ-USA company position on
> > >> > this issue, I can not believe you have heard what
> > >> > we are saying. I will take it upon myself to
> > >> > make it crystal clear:
> > >> >
> > >> > 1) The CZ 550 rifles were fast growing a
> > >> > reputation as a fine basic platform for the
> > >> > creation of dangerous game rifles even though
> > >> > they require quite extensive stock work to
> > >> > survive the heavy recoil of calibers like .416
> > >> > Rigby, 458 Win Mag, and .458 Lott. With that
> > >> > work, many fine rifles have been created and
> > >> > gone into the field as trusted companions on
> > >> > dangerous hunts. Many lighter caliber rifles
> > >> > went into the field as they came from the factory
> > >> > and served their owners well.
> > >> >
> > >> > 2) The quality of the CZ 550 bolt rifles has put a
> > >> > real dent in sales of other factory standard rifles
> > >> > like Winchester and Ruger in these larger
> > >> > calibers.
> > >> >
> > >> > 3) The using community considers the change of
> > >> > the method of holding the firing pin spring from
> > >> > two nuts to that utilizing a single nut and a small
> > >> > clip to be unacceptable and to render the CZ 550
> > >> > inappropriate for use in hunting animals that
> > >> > fight back with tooth, hoof, and horn. Your
> > >> > failure to remedy this design flaw will result in
> > >> > markedly reduced sales of these rifles, cast a
> > >> > pall on the resale value of many existing rifles,
> > >> > and confirm a belief that the company simply
> > >> > chooses not to listen to its customers ... very
> > >> > unfortunate but unavoidable outcomes.
> > >> >
> > >> > Sincerely,
> > >> >
> > >> > Michael Starling, Ph.D.
> > >> > A satisfied owner of an early CZ 550 in .416
> > >> > Rigby, who is now wondering if he will buy
> > >> > another CZ rifle.
> > >> >
> > >> >
> > >> >
> > >> > Michael K. Starling
> > >> > <phone number edited out>
> > >> >
> > >> >
> > >> >
> > >>
> > >>
> > >>
[ 09-11-2003, 20:47: Message edited by: mstarling ]