13 April 2019, 06:43
Matt NormanGood Service: Silencerco
The baffles in my Silencerco Sparrow were showing signs of wear/tear. I've owned it for ~5 years and have put a lot of rounds through it. Recently 1000+ rounds of .17 Hornet and 17HMR. I don't think I had any baffle strikes but maybe fatique or carbon build-up interference (?).
Contacted Silencerco last week and they replaced the baffle free of charge calling it a 're-core'. From the day I mailed it to them to the day I got it back was one week!
And before I started running the 17 Hornet through it I contacted them and they said it would handle it.
Very impressed with that level of service.
14 April 2019, 00:01
GeorgeSGlad to hear that, Matt, but baffles? isn't the Sparrow a monocore design?
George
15 April 2019, 06:37
Matt NormanPerhaps my terminology is incorrect: they called it a 're-core'. The internal unit that contains the 'baffles' (?) was damaged. I don't know what caused the damage as 99% of what's been shot through it is .17 caliber. Either way, they replaced it and the turn-around was great!
14 May 2019, 07:51
mstarlingSilencerco has a great reputation for supporting their products.
As an example, the introduced the Octane 9 and not many months later the Octane 9HD with a quieter and more robust baffle stack. They upgraded all of the Octane cans that had already been sold. How do I know? Mine was one of them.