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Ruger Factory Service

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04 April 2004, 13:39
Jimmy Mac
Ruger Factory Service
I have a 1970's era Blackhawk that shoots like a dream. The trigger is smooth and crisp as glass, the throats are perfect for cast bullets, I just love the thing.

It is getting a bit worn in the bluing, and I understand it can be sent back the the Ruger factory for a complete cleaning and rebluing for a very reasonable cost. My questions is will they fool around with the trigger or anything while it is there ? It is not at all unsafe, but I do believe the previous owner had a trigger job done on it.

Any real life experience with this Ruger service ?
04 April 2004, 15:06
4bambam
They are fast and good at what they do there. Air mailed my 22 MK11 Slab Side back to me, sent it in cause it jammed. If you mention the cleaning part and they find it unsafe they might refuse or fix it to spec's for Liability Purposes. Call and ask, Tell them what you have and want done. As why I say this, my friend sent his 45 in to Springfield and left his 27lb Recoil Spring in that he put in for the 45 super change and it caused a little bit of a fuss. A regular G-Smith might be better to deal with.
04 April 2004, 16:49
buckeyeshooter
I sent back a Blackhawk that for refinishing. The trigger had been worked. Ruger did an outstanding job on the refinish and reinstalled the pistol as sent in. Nothing but good experiences for me!
05 April 2004, 11:20
Cougar
I have never sent anything to Ruger, altho I have a project where I might.

But what I have heard is that Ruger will replace any custom, non-factory original parts with their own, that they do this EVERY TIME!

I would think VERY CAREFULLY about having Ruger screw up any custom work, unless their services are absolutely needed.
05 April 2004, 11:24
Cougar
Should've added .....

What I just said above I have heard many times over the years from several sources and customers. It was very surprising to hear from the above posters that guns sent in to Ruger weren't tampered with.
05 April 2004, 11:52
sputster
I had a Blackhawk and a Super Blackhawk, both New Models, develop the same problem: the insert for the screw that holds the ejector rod housing to the barrel came loose from the barrel (the Blackhawk disassembled itself on the firing line at the pistol range, kind of embarrassing). I sent both of them, at different times, to the Ruger factory for repair, and their response was to replace the barrels and refinish the guns, at no cost to me.
Their information paperwork did say to avoid sending the guns in with any custom or non-standard parts on them.
09 April 2004, 14:28
sk45lc
If your Blackhawk is an old three screw model then Ruger will convert it and it is Rugers policy that they will remove any after market parts.
10 April 2004, 14:46
bfrshooter
I don't think Ruger will mess with your trigger unless it has aftermarket parts in it. (springs, ETC.) Lawyers have ruined any chance of good factory trigger pulls. Other then that, Ruger or any gun maker will bend over backward to make you happy.