22 April 2009, 21:27
okie johnThumler Tumblers: Great Customer Service
About 20 years ago, I bought a used Thumler Tumbler. After 10 years of heavy use, the motor burned out. Thumler's office is not far from my house, so I drove over and they put in a new motor while I waited. I don't remember what it cost, but I do remember that it wasn't much.
A few weeks ago, after another 10 years of heavy use, that motor burned out. I drove back over there and they did the same thing. Cost this time was $40.05. The work took all of ten minutes, and they even apologized for the delay!
If anyone is in the market for a tumbler, I'd strongly recommend that you consider a Thumler. Their products are solid and the folks who build them are good as gold.
Okie John
22 April 2009, 23:07
analog_peninsulaI own one and am very pleased with it.
23 April 2009, 00:19
SR4759My Model A is at least 35 years old and no burn out yet. I believe the cost of it was $35 new when you could buy a 700 Rem BDL for $130.