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Sportsman's Warehouse Albuquerque....Great Customer Service!

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08 July 2010, 20:22
rcamuglia
Sportsman's Warehouse Albuquerque....Great Customer Service!
To report this in this day and age of big business happily amazes me!

The Head Honcho Manager of Sportsman's here in Albuquerque just called me to discuss the rule they had in place that caused the fracas...


He said he received my email from the website and discussed the situation with the corporate headquarters in Utah.

They agreed that the rule is silly and immediately took action to eliminate it.

Effective immediately in all Sportsman's Warehouse stores around the country there is no such rule in place and you can buy the amount of powder you actually need!

I thanked him much and complimented him and his company on such excellent, speedy customer service!

Quite refreshing I must say in this day and age....
08 July 2010, 22:27
Boss Hoss
There you go! It pays to be the squeaky wheel sometimes. tu2
08 July 2010, 23:24
hawkins
What will you have to bitch about now?
Good luck!
09 July 2010, 00:07
rcamuglia
quote:
Originally posted by hawkins:
What will you have to bitch about now?
Good luck!


If I keep an eye on your posts, plenty I'm sure! Big Grin
09 July 2010, 04:12
Doc224/375
When speaking to the top it does pay off in many cases . Besides it's their word which carries the tune

too the staff . As in they sign the paychecks !!!. Thanks for the update !. tu2

salute archer archer
09 July 2010, 13:28
DUK
quote:
Originally posted by rcamuglia:
They agreed that the rule is silly and immediately took action to eliminate it.


Very well done from your side and a company which apparently listens to their customers.

Isn't capitalism wonderfull? At least, when executed outside Wall Street, London and Frankfurt/Main...
09 July 2010, 16:59
Bob in TX
Well done on both sides...........

Thanks!


There is room for all of God's creatures....right next to the mashed potatoes.
http://texaspredatorposse.ipbhost.com/
10 July 2010, 03:09
Doc224/375
quote:
Isn't capitalism wonderfull? At least, when executed outside Wall Street, London and Frankfurt/Main...



Ist nicht diese Wahrheit tu2

salute archer archer
10 July 2010, 11:52
seafire/B17G
quote:
Originally posted by hawkins:
What will you have to bitch about now?
Good luck!


hey if he gets results like that....

I look forward to the next thing he has to bitch about...

how about a letter to BP regarding the oil spill...

or contact congress about the real birth place of Barack Obama..
10 July 2010, 16:28
rcamuglia
Thank you, thank you very much......

I went to a psychic once, to warn her.....

I've never needed lip balm.....

My "to do" lists have won Pulitzers.....

If I were to punch you in the nose, you would have to resist the incredible urge to thank me.....

Etc...
11 July 2010, 08:57
rcamuglia
quote:
Originally posted by rcamuglia:
To report this in this day and age of big business happily amazes me!

The Head Honcho Manager of Sportsman's here in Albuquerque just called me to discuss the rule they had in place that caused the fracas...


He said he received my email from the website and discussed the situation with the corporate headquarters in Utah.

They agreed that the rule is silly and immediately took action to eliminate it.

Effective immediately in all Sportsman's Warehouse stores around the country there is no such rule in place and you can buy the amount of powder you actually need!

I thanked him much and complimented him and his company on such excellent, speedy customer service!

Quite refreshing I must say in this day and age....