I located a set of RCBS 280 Ross dies to get my M1910 rifle into action. The final forming step was to run the cases into the 280 Ross FL die with spindle and expander ball removed. Before I re-installed it, I measured the OD of the ball and it was .280", clearly too small for .288" diameter bullets the Ross uses. I contacted RCBS on their website and explained the issue, I received an email the next day stating that they would be sending me a .285" expander ball for my dies set, which arrived today. From first contact to delivery of the part was 5 days. Not only that, they sent an entire assembly and several spare decapping pins.

Into today's market, it is so nice to find a company that truly understands customer service and stands 100% behinds their products.