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Excellent customer service

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https://forums.accuratereloading.com/eve/forums/a/tpc/f/1421043/m/999109338

17 March 2008, 21:42
tiggertate
Excellent customer service
I recently sent a 20 yr old Swarovski 3-12 x 56 scope to the SONA service center to have the tube and rubber eye guard replaced. This poor scope has been on so many different rifles it looked like it washed up on some beach after being washed downstream from the mountains.

I was quoted $300 for the work, including parts and authorized the repair. Well, I got it back today (4 weeks later; the tube was an old style that had to come from Germany) and under terms of payment it said "warranty". They didn't even charge me for return shipping.

You sure couldn't ask for anything better from a company!


"Experience" is the only class you take where the exam comes before the lesson.
17 March 2008, 22:12
Clayman
THAT'S why you buy quality stuff! Good show! Smiler


_____________________________________________________
No safe queens!
18 March 2008, 08:12
djpaintles
With Swarovski you do pay more. You also get more................................DJ


....Remember that this is all supposed to be for fun!..................