14 October 2009, 18:12
butchlocS&B came thru
hey - i got my old mayflower back from S&B yesterday just like they said, totally rebuilt - no charge - plus they even threw in a freebie lens pen. so if there is anybody from s&b reading ar, my apologies for making your ancestry most colorful
15 October 2009, 04:14
tradewindsGlad they fixed it but they should not have needed motivation for the prices they charge. I was asctually looking into one but have decided on a Z6i and your post helped make up my mind.
15 October 2009, 09:10
Michael RobinsonThey fixed a discontinued telescope, with a loose objective lens, that they once used to make, free of charge?
That is way above and beyond the call of duty.
15 October 2009, 16:32
BuliwyfIs this the same scope S&B required 450.00 USD to repair??
15 October 2009, 18:08
butchlocPosted 15 October 2009 16:32 Hide Post
Is this the same scope S&B required 450.00 USD to repair??
yes
15 October 2009, 20:26
scubaproit is ashame that they wanted 450 € for it...
I would not go with such a company anymore...
15 October 2009, 22:28
Michael RobinsonNow I'm confused.
Was it fixed for nothing or for $450?
16 October 2009, 00:42
butchloc1st they wanted 450 & i told them to send it back, then they wanted 150 & i told them to send it back. finally when it came back it was a freebie
16 October 2009, 01:26
mstarlingGlad they did the right thing! Makes me worry about the one S%B scope I have (and love). They are initially pricey ... and if repairs are that expensive ... they continue to be!
16 October 2009, 19:19
BuliwyfI'm glad they did the right thing. I have always held S&B in high regards, but that is some starne business behavior....smacks of used car sales
03 November 2009, 05:05
PATRIOT76i believe S&B makes great stuff but for that money, I go SWARO because I KNOW service will be quick and probably free