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Vortex customer service is OK in my book

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12 May 2009, 22:26
Harold R. Stephens
Vortex customer service is OK in my book
I purchased a shot show sample Vortex Crossfire 6X24X50 AO mildot from Cameraland USA and put this on my 7 MM STW a few months back. After my last pig hunt It started spraaying bullets left, then rigt, high , then low. I called Vrtex Monday and talked to a nice woman in the warranty/service department, told her my story and without hesitation she said she was sending me out another scope and UPS shipping lable. Should get replacement this week and will box up the other one and send it back.

Without even seeing this scope she agreed to send me a new one. I think that is great customer service in my books.

I glad too, because I really did like this scope. Hope to get others as well as time, money and oppurtuinity arise.


Founding member of the 7MM STW club

Member of the Texas Cull Hunters Association