03 April 2007, 00:33
jeff HaulbrookSAT PHONE SERVICE
MY FIRST POST NOT SURE I AM IN THE RIGHT AREA.
LUCKY ENOUGH TO BE GOING ON MY 7TH SAFARI THIS SUMMER. LOOKING FOR ANOTHER SAT. PHONE SERVICE.
I HAVE THE OLD STYLE MOTOROLA, WAS USING OUTFITTER SATELLITE.ABOUT A YEAR OR SO AGO THEY CHANGED THE MINIUMN NUMBER OF MIN. YOU NOW HAVE TO BUY 500. THEY USED TO SELL 200. I TAKE ABOUT TWO TRIPS PER YEAR SO I WAS NOT LETTING ANY MIN. EXPIRE. LAST YEAR I HAD TO BUY 500 AND NOW THEY ARE EXPIRING. I CAN OF COURSE PAY ANOTHER $160.00 FOR ANOTHER 3 MONTHS EXTENTION TO MY MIN. WHEN I SPOKE TO THE CUSTOMER SERVICE PERSON THERE I WAS TOLD "ALL COMPLAINTS MUST BE IN WRITTING BY E-MAIL" AND "I SHOULD HAVE READ THE FINE PRINT"
WELL I PUT IT IN WRITTING AND ALTHOUGH I HAVE SPOKEN TO THE YOUNG LADY THAT CALLED FROM THIER COMPANY TRING TO SELL ME MORE MIN. NO ONE FROM OUTFITTER SATELITE HAS BOTHERED TO RESPOND. HOPEFULLY THERE IS ANOTHER COMPANY OUT SOMEONE CAN DIRECT ME TO. I WILL NEVER USE THEIR SERVICE AGAIN.
IF YOU CAN TELL ME ABOUT THE NEW PHONES ALSO I MAY BUY ANOTHER ONE.
THANKS FOR LISTENING TO MY RAMBLINGS
03 April 2007, 01:43
larryshoresWas the the Iridium service?
03 April 2007, 02:57
talentrecI've rented for the Satellite Phone Store (http://www.satellitephonestore.com) a couple of times and had really good luck with them. You just pay for the minutes you use on the rentals. I think they also sell pre-paid cards in smaller denominations starting at 30 minutes.
Pete