Palmetto State Armory
I have purchased some ammo on their site, but every time I have inquired about parts, guns, etc. my emails get ignored and if I call I get put on hold for over 20 minutes. Is my experience the norm or different from y'all?
07 April 2019, 08:15
NormanConquestI guess that they feel that since they have low prices then they can let customer service suffer. That only goes so far.
09 April 2019, 01:05
model7LSSMy experience with them has been stellar. When the panic buying starts (and them starting to ship magazines to Cali) they get WAYYYYY behind.
09 April 2019, 07:52
NormanConquestI can understand that. I should'nt have said that as I personally have never done business with them. I have done business with some poor businesses that will go unnamed +some excellent ones;starting at the top with Dillon Precision.They make a superior product + their (no B.S.) policy is just that.
11 April 2019, 20:47
model7LSSI will say, I have ordered probably $2-3k worth of guns, ammo, magazines, parts, etc. All the PSA stuff I have used has been of good quality. I don't think they have the customer service staff capable of dealing with the sheer volume of sales they have, especially when something surrounding AR15s hit the mainstream media. When I did have a problem, (lower parts kit missing a detent spring), the promptly mailed me one. I have had to wait a little while for orders to ship during high volume times. I would wholeheartedly recommend doing business with them.