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Picture of Thomas "Ty" Beaham
posted
T-Mobile and their "webguard" software has been blocking me from accessing Accurate Reloading for over 3 weeks.
Ive been on the phone with their techs 5 or 6 times in the last two weeks with no resolution.
I can access and post from my phone using wifi and a different isp but not while using Tmobile data.

Anybody else experiencing this?


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Posts: 2928 | Location: Arizona | Registered: 07 February 2010Reply With Quote
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It’s happened to me twice.

Both times, resolution required multiple phone contacts with tech support.

The second time, the staffer stated a little tidbit that they “might have a staff member putting in” blocks that they shouldn’t.

I think that they are having some employee trouble...
 
Posts: 10599 | Location: Minnesota USA | Registered: 15 June 2007Reply With Quote
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Picture of NormanConquest
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Kinda reminds me of the storys in the past about anti hunters that worked in Heathrow damaging guns because of their beliefs. I wouldn't be at all surprised.


Never mistake motion for action.
 
Posts: 17357 | Location: Austin, Texas | Registered: 11 March 2013Reply With Quote
one of us
posted Hide Post
quote:
Originally posted by Thomas "Ty" Beaham:
T-Mobile and their "webguard" software has been blocking me from accessing Accurate Reloading for over 3 weeks.
Ive been on the phone with their techs 5 or 6 times in the last two weeks with no resolution.
I can access and post from my phone using wifi and a different isp but not while using Tmobile data.

Anybody else experiencing this?


.


File a complaint with the F.C.C.? tu2
 
Posts: 2351 | Location: KENAI, ALASKA | Registered: 10 November 2001Reply With Quote
One of Us
Picture of Thomas "Ty" Beaham
posted Hide Post
quote:


The second time, the staffer stated a little tidbit that they “might have a staff member putting in” blocks that they shouldn’t.



That's very naughty.


I've been up the ladder as far as T-Mobile will allow me on the phone.

Tomorrow I'll mail a hand written letter to their Headquarters in Bellevue Washington and wait for their response and a resolution.

Until then, a third party has helped me with a work-around.


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Posts: 2928 | Location: Arizona | Registered: 07 February 2010Reply With Quote
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